RadToolTipManager with ajaxified Grid

4 posts, 0 answers
  1. Ingo Oltmann
    Ingo Oltmann avatar
    44 posts
    Member since:
    Nov 2005

    Posted 06 Feb 2008 Link to this post

    Hi,

    I am using a Prometheus Grid which is ajaxified with Prometheus Ajaxmanager and gets its data on an onclick event of a button. This works so far. Now I have a template column with an image button in the grid and want this tooltipified.
    But the serverside onAjaxUpdate event does not fire.
    If I disable the Prometheus AjaxManager, the tooltips work well. Is that because of an incompability between AjaxManager and the integrated callback function of the tooltips?

    Thank you in advance,
    Ingo
  2. Tsvetie
    Admin
    Tsvetie avatar
    1517 posts

    Posted 08 Feb 2008 Link to this post

    Hi Ingo Oltmann,
    Generally, Prometheus RadAjax and Prometheus RadToolTip work together. However, the current version of the suite introduces a bug in the following situation - RadAjaxManager that has in its AjaxSettings the ID of the RadToolTIpManager as an updated control, and you are using the AjaxUpdate event of the tooltip manager. In this case the callback to get the content of the tooltip that is about to open is replaced with a postback. In this case, we usually recommend to replace the RadAjaxManager with a RadAjaxPanel or an UpdatePanel.

    However, I am not aware of a problem leading to the AjaxUpdate event not firing. If you could prepare and send us a simple running project, demonstrating the problem, we will have a look at it and will be able to provide additional information.

    Greetings,
    Tsvetie
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. Ingo Oltmann
    Ingo Oltmann avatar
    44 posts
    Member since:
    Nov 2005

    Posted 08 Feb 2008 Link to this post

    Hi Tsvetie,

    than you for your response. The problem I described in my first post is solved (I forgot to "ajaxify" the tooltipManager). But know I am can confirm the bug you described: I have a postback when the tooltip should appear.
    Do you have already an update of this or maybe a beta assembly?

    Regards,
    Ingo
  4. Tsvetie
    Admin
    Tsvetie avatar
    1517 posts

    Posted 08 Feb 2008 Link to this post

    Hi Ingo Oltmann,
    We are currently working on this problem, but have not yet been able to fix it. However, it is on our TODO list for the upcoming Q and will most probably be solved earlier, in SP2, scheduled for the end of February.

    Best wishes,
    Tsvetie
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
Back to Top