Sam Rossetti
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Sam Rossetti
asked on 07 Feb 2011, 11:54 PM
Currently I have a page which contains a RadGrid (with subgrid), RadToolTipManager, and RadAjaxManager. I have a GridHyperLinkColumn which I selectively disable the URL of in the code behind. When the URL is disabled I add a tool tip by adding the columns ID to the RadToolTipManager TargetControls collection.
The RadAjaxManager has the Grid set to update the itself as well as the RadToolTipManager.
I'm able to use the various paging and sorting controls and still have the tooltip appear where it should. As soon as I expand a sub-grid is where I'm running into a problem. The tooltip that appeared just before the sub-grid request will no longer appear for the same cell.
One thing I did notice is that before the sub-grid request the TD element had an ID while after the request the ID was gone. I'm guessing that since the ID of the element is gone the RadToolTipManager is not able to tooltipify the cells since its not technically part of its TargetControls collection.
Any idea as to why the TD element loses it ID during the AJAX postback?
I'm working on a project to attach to this. I'll hopefully be able to demonstrate this issue.
The RadAjaxManager has the Grid set to update the itself as well as the RadToolTipManager.
I'm able to use the various paging and sorting controls and still have the tooltip appear where it should. As soon as I expand a sub-grid is where I'm running into a problem. The tooltip that appeared just before the sub-grid request will no longer appear for the same cell.
One thing I did notice is that before the sub-grid request the TD element had an ID while after the request the ID was gone. I'm guessing that since the ID of the element is gone the RadToolTipManager is not able to tooltipify the cells since its not technically part of its TargetControls collection.
Any idea as to why the TD element loses it ID during the AJAX postback?
I'm working on a project to attach to this. I'll hopefully be able to demonstrate this issue.
3 Answers, 1 is accepted
0
Hi Sam,
Regards,
Maria Ilieva
the Telerik team
Could you please let me know if the ToolTip works as expected if the Ajax is disabled on the page. Also please try adding the RadGrid into regular asp UpdatePanel and verify of the same issue appears.
Regards,
Maria Ilieva
the Telerik team
Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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Sam Rossetti
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answered on 10 Feb 2011, 04:17 PM
Thanks for the reply. I've since removed the tooltip from the code and opted for another solution to address the business need. I'm still curious about the issue though. When I get a chance I'll reintroduce the code and test out your suggestions. Previously I was also working on a test project. I'll see if I can reproduce the issue there and post that.
0
Hello Sam,
Regards,
Maria Ilieva
the Telerik team
Thank you for your cooperation.
It will be very helpful if you could provide results from the suggested tests and also prepare a sample application which demonstrates the issue, open a regular support ticket and send it to us so we could further debug the problem.
Regards,
Maria Ilieva
the Telerik team
Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.