RadTooltipmanager not working after upgrade

2 posts, 0 answers
  1. Mikael
    Mikael avatar
    1 posts
    Member since:
    Feb 2017

    Posted 13 Jul 2017 Link to this post

    After upgrading from Telerik.Web.UI 2015.1.400.40 to 2017.2.621.45 the tooltip is not displayed any more.

    The tooltip is on an click event from a button placed in a radgrid, the tooltip event fires and the code exceutes without any exception just as it did with the 2015 version, but the tooltip does not display on screen. The object to be displayed is a user control.


  2. Peter Milchev
    Peter Milchev avatar
    778 posts

    Posted 18 Jul 2017 Link to this post

    Hello Mikael,

    The Grid - Insert with Tooltip demo implements a scenario where a user control is displayed inside of a Tooltip when an item is clicked. As demonstrated in this screencast the tooltip shows as expected. 

    Would you please modify the attached project, which is a project isolated from the Insert with Tooltip demo, so that it replicates the issue and send it back to us(excluding the bin folder content) in an official support ticket? Thus, we would be able to investigate locally and help you more efficiently. 

    To run the project you should place the .NET 4.5 version of the Telerik assemblies inside the bin folder.

    Once we have a closure in the support thread we can share it here for convenience and better visibility from the community.

    Peter Milchev
    Progress Telerik
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
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