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RadToolTipManager does not work when having RadAjaxManager, RadScheduler, RadCalendar and RadGrid

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This is a migrated thread and some comments may be shown as answers.
Tony Polad
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Tony Polad asked on 15 Jul 2008, 12:12 PM

Here is the scenario:
The page contains:
- RadGrid
- RadCalendar
- RadScheduler
- RadAjaxManager
- RadToolTipManager

The basic logic / desired result:
- When click on Calendar, it will refresh the RadGrid based on date selected as well as refreshing the RadScheduler.
- When RadScheduler is updated/inserted, the RadCalendar special days is rendered.
- When mouse is over the RadGrid, Tooltip is shown.

Here what I did:
- attached the RadAjaxManager on RadCalendar, RadGrid and RadScheduler.
- Set the RadToolTipManager on RadGrid item created only.

- When the page is loaded for the first time and the RadGrid is empty for the current date (todays date). There is no tooltip shown, which is perfect. BUT, when I selected other dates that contains data for the RadGrid, the tooltip is not shown at all.

On the other hand, if the RadGrid is contains data on the first load, the tooltip is working fine all the way down. No problem found. Problem only found when the RadGrid was empty and RadCalendar changes to show the data in the RadGrid where ToolTip does not work anymore.

I have found the problem but unable to solve it.

Here is the main problem found:
To show the tooltip on RadGrid when RadCalendar selected date is changed, I have to turn off the "EnableAjax" property (EnableAjax="False") on the RadAjaxManager.
But, if I turn off the "EnableAjax" property, I wont be able to edit RadScheduler and refresh the other controls.

Any help would be appreciated.


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Georgi Tunev
Telerik team
answered on 15 Jul 2008, 01:52 PM
Hi Susanto,

To be able to help you, we will need to get a better view over your exact setup and logic. Please open a support ticket and provide the following:
  1. Small project where the problem can be reproduced. Please make sure that the project can be run locally and is not missing required files or database.
  2. Step-by-step reproduction instructions.
  3. Detailed description of the desired behavior.

We will check the project and get back to you with the appropriate suggestion.

Best wishes,
Georgi Tunev
the Telerik team

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Asked by
Tony Polad
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Answers by
Georgi Tunev
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