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RadToolTip Position Problem

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rrawla asked on 16 Sep 2008, 06:22 PM
I'm using RadToolTipManager LoadOnDemand functionality in my project.

I've a usercontrol say abc.ascx and it consists of RadGrid control and someother controls,on radgrid Itemdatabound event I'm adding  rows of that grid in targetcontrol collection of tooltipmanager and then onajaxupdate event I load a xyz.ascx control to show on demand in the tooltip.

Now I use this usercontrol abc.ascx in  default.aspx , everything works as expected until I use the control twice.As long as there was 1 grid control (abc.ascx) in default.aspx it worked as expected ,but as soon as I added another instance of the abc.ascx (abc1 and abc2) then the tooltip position started jumping.It shows tooltip of grid2 in grid1 row.

Can some one please help asap ?

Here is my setting for RadToolTipManager

<telerik:RadToolTipManager ID="toolTipManager" runat="server" Position="BottomRight"
                Animation="Fade" OnAjaxUpdate="OnAjaxUpdate" Skin="Outlook"  AutoTooltipify="false"             
        Width="530px" Height="40%" AutoCloseDelay="20000"    OnClientBeforeShow="fnConfigure"    RelativeTo="Element"     
        Style="font-size: 18px; text-align: center; font-family: Arial; display: none;">      

<script type="text/javascript">
function fnConfigure(sender, args) {


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Svetlina Anati
Telerik team
answered on 18 Sep 2008, 10:12 AM
Hi rrawla,

I already answered your support thread and for your convenience I pasted my reply below:

As far as I understood your scenario is a complex one and until I have a better understanding on it I am not able to determine what exactly causes the problem. I am also not sure how exactly you add the user controls on the page - dynamically, through AJAX or they are initially declared? I assume that a possible problem could be that in case you use the LoadControl method you do not provide different ID for the second control.

I want to kindly ask you to prepare and send me a sample, fully working demo project (including DB, if needed, e.g use Northwind) along with some screenshots and detailed explanation of the desired behavior. Once I receive it, I will do my best to help.

All the best,
the Telerik team

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Svetlina Anati
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