RadToolTip in usercontrol of grid - this._popupelement is null

[IQworks]

  Hi,
     I have a grid. Within the grid, I am using a usercontrol for an edit/insert form. In this form, there is a drop down that comes from yet another usercontrol. Inside this second usercontrol I have a radtooltip that I am using for the user to input a name.
   The problem is that when the radtooltip is called I get this javascript error message ... 
   this._popupelement is null or not an object. 
  The interesting thing is that this happens in IE7, but in FF, the radtooltip displays for a second or two, then disappears and the grid
suddenly gets scroll bars.
  Any advice on what I might need to look at ?
 thanks for your time.  

[Sebastian]

Hello IQworks,

My colleague Yavor responded in the support ticket you opened with regards to this subject. If you do not mind, keep the communication in the support thread to avoid duplicate posts and facilitate the history tracking of your inquiries on this subject.

Best regards,
Sebastian
the Telerik team

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[WombatEd]

Thanks, Sebastian (not!).  The rest of us would like to know the answer.

I have often posted my problems first in the forums, and then when that doesn't help, I submit a support ticket.  Then I update the forum thread with the results of the support ticket.

That way, the next person may not have to submit a support ticket.

[Iana Tsolova]

Hi Wombated,

A support ticket was not open for this issue and it seems there was no further process on it of which we are aware.

Are you experiencing the same issue and with which version of RadControls for ASP.NET AJAX?

Best wishes,
Iana Tsolova
the Telerik team

[WombatEd]

I had a problem that, at first, I thought might be related.  It was not, and I found the solution to my problem.