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RadTimeView load-on-demand error

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Mark
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Mark asked on 24 Sep 2008, 02:24 AM
Hi

I am using Telerik 2008 Q2 SP2 (826) controls.

I am having an error with RadTimeView that will sometimes display the following error when I use a load-on-demand approach (i.e. setting a panel to visible="true"):

"Microsoft JScript runtime error: Sys.ArgumentUndefinedException: Value     cannot be undefined.
Parameter name: baseType"


If I go through the stack trace I get one more piece of information:

"Telerik.Web.UI.RadDateTimePicker.registerClass("Telerik.Web.UI.RadDateTimePicker",Telerik.Web.UI.RadDatePicker);"


Other RadControls work fine, specifically RadCombo and RadDatePicker.

How can I make this work?


Kind regards

Mark Eaton

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Vlad
Telerik team
answered on 24 Sep 2008, 07:33 AM
Hi Mark,

Do you have RadScriptManager on the form? If this is the case please replace this temporary with standard ScriptManger to see what will be the result. We fixed similar issue related to RadScriptManager and you can contact the support to receive latest unofficial Telerik.Web.UI build.

Kind regards,
Vlad
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Mark
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answered on 24 Sep 2008, 11:33 PM
I do use RadScriptManager and I replace it with the standard ScriptManager but it made no difference.

I only just upgraded to SP2 and I noticed this problem existed with SP1.

It only seems to happen under certain load-on-demand conditions (but when that condition happens it is consistent).

It's wierd because the RadCombo and RadDatePicker which are also part of this same load-on-demand always seems to work.


Kind regards

Mark Eaton
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Vlad
Telerik team
answered on 25 Sep 2008, 07:04 AM
Hi Mark,

Please open a formal support ticket and send us small example demonstrating this. I will gladly help you to resolve the problem.

Regards,
Vlad
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Mark
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answered on 02 Oct 2008, 01:13 AM
Hi Vlad

Unfortunately this screen I'm doing is huge and would take quite some time to strip it right down for the load-on-demand scenario which crashes it.

If it helps I was using a RadTimeView as I have 2 RadTimePickers.

However when I removed the RadTimeView it now works fine. It does mean some extra markup though.

I understand if this isn't enough information to assist you.

Interestingly I am using a shared RadCalendar for 2 of the RadDatePickers and this always work.


Kind regards

Mari Eaton
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Sebastian
Telerik team
answered on 06 Oct 2008, 07:30 AM
Hello Mark,

The issue is indeed odd and from the information provided so far we are not able to trace the exact source of the issue you are facing. To progress in our investigation, please isolate a stripped working version of your project and send it enclosed to a regular support ticket for further examination. We will test it locally and will get back to you with our findings.

Kind regards,
Stephen
the Telerik team

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