RadSpell getting - Input string was not in a correct format

[Rodney]

I'm kind of at a loss as to what is going on. I have RadSpell enabled on the vast majority of my RadEditors, but on 2 of them, I'm getting weird results. In production, it just displays the yellow box that says you are in Spell Checking mode but the buttons are disabled. (See the attached screen shot). In my development environment, it is actually throwing an error with the inner exception of "Input string was not in a correct format."

The error occurs even if the text box is empty.

Here is the definition of the RadEditor with the

<telerik:RadEditor ID="tbCommentEdit" runat="server" EditModes="Design" Visible="true"
    MaxTextLength="4000" SkinID="DefaultSetOfTools" ContentAreaMode="Div" OnClientInit="CharCountInit"
    Height="200px" Width="78%" Style="background-color: White; display: inline-block;"
    Skin="Windows7">
    <Tools>
        <telerik:EditorToolGroup>
            <telerik:EditorTool Name="AjaxSpellCheck" />
            <telerik:EditorTool Name="Cut" />
            <telerik:EditorTool Name="Copy" />
            <telerik:EditorTool Name="Paste" />
            <telerik:EditorSeparator />
            <telerik:EditorTool Name="SelectAll" />
            <telerik:EditorTool Name="FindAndReplace" />
            <telerik:EditorSeparator />
            <telerik:EditorTool Name="InsertDate" />
            <telerik:EditorTool Name="InsertTime" />
        </telerik:EditorToolGroup>
    </Tools>
    <Modules>
        <telerik:EditorModule Name="RadEditorStatistics" Visible="true" Enabled="true"></telerik:EditorModule>
    </Modules>
</telerik:RadEditor>

If anyone as suggestions I would appreciate it.

 

Rodney

 

[Marin Bratanov]

Hello Rodney,

Based on this information I can suggest the following:

• ensure you are using the latest version (Q3 2015 SP1 at the time of writing)
• ensure you have all the needed HTTP handlers in the web.config. You can copy them from this article: http://docs.telerik.com/devtools/aspnet-ajax/general-information/web-config-settings-overview#mandatory-additions-to-the-webconfig.
• ensure access to those handlers is allowed if you use some form of authentication. You can find an example of how to allow access here: http://docs.telerik.com/devtools/aspnet-ajax/general-information/troubleshooting/general-troubleshooting#using-the-telerik-controls-with-radscriptmanager-on-your-login-page-throws-an-error. You should allow access to all of them.
• ensure the needed dictionaries (usually at least the en-US dictionary is needed) are in the App_Data/RadSpell folder.
• try using ContentAreaMode=Iframe (the default one)

Regards,

Marin Bratanov
Telerik

[Rodney]

Marin,

Tried all of the above with no difference. Here is what I found:

• Version 2015.3.1111.45 of the dll's
• Double checked the handlers in .config, it's below
• Added the <location> to the web.config
• Verified the dictionaries 
• Changed to iFrame from div.

 

<telerik:RadEditor ID="tbCommentEdit" runat="server" EditModes="Design" Visible="true"
    MaxTextLength="4000" SkinID="DefaultSetOfTools" ContentAreaMode="Iframe" OnClientInit="CharCountInit"
    Height="200px" Width="78%" Style="background-color: White; display: inline-block;" OnClientLoad="OnClientLoad"
    Skin="Windows7">
    <CssFiles>
        <telerik:EditorCssFile Value="" />
    </CssFiles>
    <Tools>
        <telerik:EditorToolGroup>
            <telerik:EditorTool Name="AjaxSpellCheck" />
            <telerik:EditorTool Name="Cut" />
            <telerik:EditorTool Name="Copy" />
            <telerik:EditorTool Name="Paste" />
            <telerik:EditorSeparator />
            <telerik:EditorTool Name="SelectAll" />
            <telerik:EditorTool Name="FindAndReplace" />
            <telerik:EditorSeparator />
            <telerik:EditorTool Name="InsertDate" />
            <telerik:EditorTool Name="InsertTime" />
        </telerik:EditorToolGroup>
    </Tools>
    <Modules>
        <telerik:EditorModule Name="RadEditorStatistics" Visible="true" Enabled="true"></telerik:EditorModule>
    </Modules>
</telerik:RadEditor>

 

 

  <httpHandlers>
    <add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false" />
    <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false" />
    <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false" />
    <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" />
    <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />
  </httpHandlers>
</system.web>

 

  <handlers>
    <remove name="ChartImage_axd" />
    <remove name="Telerik.ReportViewer.axd_*" />
    <remove name="Telerik_Web_UI_SpellCheckHandler_axd" />
    <remove name="Telerik_Web_UI_DialogHandler_aspx" />
    <remove name="Telerik_RadUploadProgressHandler_ashx" />
    <remove name="Telerik_Web_UI_WebResource_axd" />
    <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode" />
    <add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode" />
    <add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode" />
    <add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode" />
    <add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode" />
    <add name="Telerik.ReportViewer.axd_*" type="Telerik.ReportViewer.WebForms.HttpHandler, Telerik.ReportViewer.WebForms, Version=9.2.15.1126, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" path="Telerik.ReportViewer.axd" verb="*" preCondition="integratedMode" />
  </handlers>
</system.webServer>

 

Thanks for you additional thoughts.

Rodney

[Marin Bratanov]

Hi Rodney,

In this case my best advice is to open a support ticket and send us a small runnable solution where we can observe this behavior.

Regards,

Marin Bratanov
Telerik

[Rodney]

Thanks

[Marin Bratanov]

Let's discuss this further in the support ticket you have opened. I would appreciate it if you post the final answer here once we reach a conclusion in case anyone else has a similar problem.