Radscheduler export to pdf error

[Lasly]

Hi I've a problem
When i click the button for export to pdf in my radscheduler it's going to exception.
This problem has occured when i updated of the telerik version (2011.3.1202.40)
I attach the printscreen error

Best Regards

[Shinu]

Hello Lasly,

Check the following demo which implements the same.
Scheduler / Pdf Export

-Shinu.

[Lasly]

Hi thanks for the reply.
I had already used the method of the demo, and it worked before update at the version of telerik for FW .NET 4.0.

[Helen]

Hi Lasly,

Do you reference the Telerik.Web.UI.dll trough the GAC?
This problem appears on export when the Telerik.Web.UI .dll is referenced trough the GAC and the assembly version is different from the WebResource.axd version registered in the web.config file. Please check you web.config for proper handler registration in the following section:

<system.webServer>
   <handlers>
        <add name="Telerik.Web.UI.WebResource"  path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=[ASSEMBLY_VERSION], Culture=neutral, PublicKeyToken=121fae78165ba3d4" />
    </handlers>
</system.webServer>

Where [ASSEMBLY_VERSION] is the exact version of your Telerik.Web.UI.dll.

Greetings,
Helen
the Telerik team

[Lasly]

Hi
I've tried your solution, changing [ASSEMBLY_VERSION] in 2011.3.1202.40 ( my current version)
but the problem persist.
Have you another idea?
Thanks for your support

[Helen]

Hello Lasly,

Do you have the Telerik.Web.UI.dll version 2011.3.1202.40 in the GAC(C:\Windows\assembly)?
Could you please send us your web.config file to examine it locally?

Regards,
Helen
the Telerik team

[Lasly]

hi, thanks for the reply.

i've added the telerik.web.ui version in the gac, through the Visual studio 2010 command prompt using gacutil /i "C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX Q3 2011\Bin40\Telerik.Web.UI.dll" for the insert of the dll.

i've seen that in assembly folder i've the telerik.web.design for the framework 3.5, but i haven't the one for the framework 4.0

below i show you the web.config

<?xml version="1.0"?>
<configuration>
<appSettings>
    <add key="Telerik.Web.UI.StyleSheetFolders" value="~/css;~/css/Common" />
  <add key="Telerik.Skin" value="Default" />
  </appSettings>
  <location path="~/images/common/formlogin.jpg">
    <system.web>
      <authorization>
        <allow users="*" />
      </authorization>
    </system.web>
  </location>
    <system.web>

    <authentication mode="Forms">
      <forms name="auth" loginUrl="~/Account/login.aspx" slidingExpiration="true" timeout="43200" defaultUrl="~/..." />
    </authentication>
    <authorization>
      <deny users="?" />
    </authorization>
        <!--
            Set compilation debug="true" to insert debugging
            symbols into the compiled page. Because this
            affects performance, set this value to true only
            during development.
        --><compilation debug="true" targetFramework="4.0">
        <assemblies>
            <add assembly="System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
            <add assembly="Telerik.Web.UI, Version=2011.3.1202.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" /></assemblies></compilation>
        <pages>
            <controls>
                <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI, Version=2011.3.1202.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" />
            <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
       </controls>
        </pages>
        <httpHandlers>

            <remove verb="*" path="*.asmx" /><add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false" />
            <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false" />
            <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false" />
            <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" />
            <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />
            <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
            <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
            <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" validate="false" />
        </httpHandlers>
        <httpModules>
            <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" />
            <add name="RadCompression" type="Telerik.Web.UI.RadCompression" />
            <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
        </httpModules>
    <httpRuntime maxRequestLength="2097151" />
    </system.web>
    <system.webServer>
        <validation validateIntegratedModeConfiguration="false" />
        <modules runAllManagedModulesForAllRequests="true">
            <remove name="RadUploadModule" />
            <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" preCondition="integratedMode" />
            <remove name="RadCompression" />
            <add name="RadCompression" type="Telerik.Web.UI.RadCompression" preCondition="integratedMode" />
            <add name="ScriptModule" preCondition="integratedMode" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
        </modules>
        <handlers>
            <remove name="ChartImage_axd" />

            <remove name="WebServiceHandlerFactory-Integrated" /><add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode" />
            <remove name="Telerik_Web_UI_SpellCheckHandler_axd" />
            <add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode" />
            <remove name="Telerik_Web_UI_DialogHandler_aspx" />
            <add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode" />
            <remove name="Telerik_RadUploadProgressHandler_ashx" />
            <add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode" />
            <remove name="Telerik_Web_UI_WebResource_axd" />
            <add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode" />
            <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
            <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
            <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
      <add name="Telerik.Web.UI.WebResource"  path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2011.3.1202.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" />

    </handlers>

    <security>
      <requestFiltering>
        <requestLimits maxAllowedContentLength="2147482624" />
      </requestFiltering>
    </security>
  </system.webServer>
<system.web.extensions>
    <scripting>
        <webServices /></scripting></system.web.extensions>
</configuration>

[Helen]

Hi Lasly,

Since you reference the Telerik.Web.UI assembly with its fully qualified name:

<configuration>
................
    <assemblies>
        <add assembly="System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
        <add assembly="Telerik.Web.UI, Version=2011.3.1202.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" /></assemblies></compilation>
    <pages>
        <controls>
        <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI, Version=2011.3.1202.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4" />
        <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
   </controls>
    </pages>
................
</configuration>

which contains the assembly version - you should have the corresponding Telerik.Web.UI.dll in the GAC. In your case it is version 2011.3.1202.40, which is different from our official Q3 version(C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX Q3 2011\Bin40\Telerik.Web.UI.dll).

Could you please verify that you have the Telerik.Web.UI.dll version 2011.3.1202.40 in the GAC?

Regards,
Helen
the Telerik team

[Lasly]

how can i see what kind of dll there is in the gac??

i've tried to insert the dll into the gac through the visual studio 2010 command prompt but i still cannot see it into the windows/assembly folder.

There is another place i have to look???

below i attach two print screens of the assembly and of the command prompt.

[Helen]

Hello Lasly,

You may redirect the output of the "gacutil /l(lists all the assemblies from the GAC)" to the text file and then examine it.
See for details the following article.

As a result of the following command, you will receive all the assemblies from GAC in the 'gacoutput.txt' file located in c:\temp folder

gacutil /l >c:\temp\gacoutput.txt

Hope it helps.

All the best,
Helen
the Telerik team

[Lasly]

I tried your suggestion and i've seen which i've a telerik.web.ui in GAC.
But the problem continue to persist.
Thanks for your support.

[Helen]

Hi Lasly,

Could you please open a support ticket and send us a sample project which demonstrates the issue to examine it locally?

Otherwise I tested the issue locally, but couldn't reproduce the problem.
Please find attached a sample project as part of our local tests. Does it work at your side?
What might be the difference in your case? What are we missing?

Kind regards,
Helen
the Telerik team

[Lasly]

Thanks for your attention.
I found the problem: the problem  is the authentication mode form.
If I remove the code block

<authentication mode="Forms">
  <forms name="auth" loginUrl="~/Account/login.aspx" slidingExpiration="true" timeout="43200" defaultUrl="~/GestioneProperty/PMgestione.aspx" />
</authentication>
<authorization>
  <deny users="?" />
</authorization>

the export works.

(if I add the block of code to your example does not work anymore.)
I have not found the solution.
Have You another idea?
thanks 

[Helen]

Hello Lasly,

Thank you for the additional information. We finally were able to reproduce the problem locally.
Could you please add the the following setting to your web.config file:

<?xml version="1.0"?>
<configuration>
 .................
    <location path="Telerik.Web.UI.WebResource.axd">
    <system.web>
        <authorization>
            <allow users="?"/>
        </authorization>
    </system.web>
   </location>
 .................
</configuration>

Please let us know whether it helps.

Regards,
Helen
the Telerik team

[Lasly]

Hi!

thanks for the reply!
I tried your suggestion and it work!!

[Sandy]

Hi,

when i click export to pdf it is not opening in new window.
please help me.
I write the code to print Scheduler.
<telerik:RadScheduler ID="AppScheduler" class="BOPScheduler.css" runat="server" DataKeyField="Appointment.AppointmentID"
                                DataSubjectField="Facility" AutoPostBack="true" DataStartField="Appointment.ConfirmedDate" MonthView-VisibleAppointmentsPerDay="1"
                                DataEndField="Appointment.ConfirmedDate" SelectedView="MonthView" OnAppointmentCreated="AppScheduler_AppointmentCreated" 
                                DataDescriptionField="Appointment.InmateNumber" ShowAllDay="true" OverflowBehavior="Expand"  Localization-HeaderMultiDay="Work Week"
                                OnAppointmentDataBound="AppScheduler_AppointmentDataBound" AppointmentContextMenuSettings-EnableDefault="true"          OnAppointmentCommand="AppScheduler_AppointmentCommand" OnAppointmentClick="AppScheduler_AppointmentClick" Localization-ShowMore="Show More" RowHeight="120px"
                                 AllowInsert="false" AllowEdit="false" OnNavigationComplete="AppScheduler_NavigationComplete" >
                                <AppointmentTemplate>
                                    <div class="rsMonthView .rsApt">
                                          <div class="rsAptSubject">
                                          <asp:Image runat="server" ID="imgProfile"/>                                       
                                            <%# Eval("Subject")%>
                                          </div>
                                        
                                        <asp:LinkButton ID="lkbappointment" runat="server"  CommandName="SelectApp"   Text='<%# Eval("Description") %>' />                                                                          

                                    </div>
                                    
                                </AppointmentTemplate>
                                <Reminders Enabled="true"></Reminders>
                                
                                <TimeSlotContextMenuSettings EnableDefault="true"></TimeSlotContextMenuSettings>
                                <AppointmentContextMenuSettings EnableDefault="true"></AppointmentContextMenuSettings>
                                <ExportSettings OpenInNewWindow="true" FileName="SchedulerExport">
                                    <Pdf Author="a" PageTitle="Scheduler Export" DefaultFontFamily="Comic Sans MS" PageBottomMargin="0px" PageFooterMargin="0px" PageHeaderMargin="0px" Subject="Test"/>
                                </ExportSettings>
                            </telerik:RadScheduler>



 protected void btnpdfexport_Click(object sender, EventArgs e)
        {
            AppScheduler.ExportToPdf();
        }

[Boyan Dimitrov]

Hello,

It seems that the problem is caused by the property class in your RadScheduler markup code:

<telerik:RadScheduler ID="AppScheduler" class="BOPScheduler.css" runat="server" .... >
....
</telerik:RadScheduler>

Please replace it with our recommended built-in property for setting a css class for the RadScheduler div container as shown in the code snippet below:

<telerik:RadScheduler ID="AppScheduler"  CssClass="your class name goes here" runat="server" .... >
....
</telerik:RadScheduler>

Regards,
Boyan Dimitrov
Telerik