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RadRotator works on Localhost but not on Server

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BSL Support
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BSL Support asked on 10 Apr 2013, 12:01 AM
Hi,

RadRotator works on localhost but not on the webserver, i have Telerik.Web.UI and Telerik.web.Design DLLs in the bin folder.
It Pretty Straight forward code. what am i missing.

you can check out the test page here        http://dev.bonaventurebillings.com/Test.aspx

any help is appreciated, Thank you.

Murali.
<telerik:RadRotator ID="RadRotator1" runat="server" Width="224px" Height="112px" CssClass="rotatorStyle" ItemHeight="112" ItemWidth="112" ScrollDuration="500" Skin="Outlook">

 

<Items>

 

<telerik:RadRotatorItem>

 

<ItemTemplate>

 

<asp:Image runat="server" ID="Image" ImageUrl='~/Images/Gallery/thumb1fullSize.jpg'

 

CssClass="RotatorItem" AlternateText="Customer Image"></asp:Image>

 

</ItemTemplate>

 

</telerik:RadRotatorItem>

 

<telerik:RadRotatorItem>

 

<ItemTemplate>

 

<asp:Image runat="server" ID="Image1" ImageUrl='~/Images/Gallery/thumb2.gif'

 

CssClass="RotatorItem" AlternateText="Customer Image"></asp:Image>

 

</ItemTemplate>

 

</telerik:RadRotatorItem>

 

 

</telerik:RadRotator>

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Joana
Telerik team
answered on 12 Apr 2013, 09:49 AM
Hi,

I was not able to reproduce the described issue and the page you have sent is unavailable, so I could not test the behavior there. I have attached a video showing the behavior on my side. The issue might be encountered due to a problem with the access to the images on the production server. You can check if this is the case by displaying the images via an img HTML tag.

Could you please provide us with information what exactly is not working and check whether there is a JavaScript error in the page? In addition, could you please try to deploy the application on different server and let me know if the issue is still reproduced?

If it is not a difficulty for you, please try to isolate the issue and send us a simple, fully runnable project so we will be able to reproduce and examine it locally on our side?

Greetings,
Joana
the Telerik team
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Joana
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