[Solved] RADProgress not showing, RadUploadProgressHandler.ashx response shows "var rawProgressData = {InProgress:false,ProgressCounters:false};"

[Jeff]

Hi,

I have followed your support article on the RADProgress not showing but I still cannot get it working?  Its strange as i have it working in production with an older version (2008.2.826) but even if i try and use that in my dev environment it fails to show the progress control??

I have started with a brand new .net 3.5 web application running under the network service user on IIS6 on a WIN2K3 machine.  I have the following web.config:

<?xml version="1.0"?>
<configuration>
  <configSections>
    <sectionGroup name="system.web.extensions" type="System.Web.Configuration.SystemWebExtensionsSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
      <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
        <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
        <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
          <section name="jsonSerialization" type="System.Web.Configuration.ScriptingJsonSerializationSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="Everywhere" />
          <section name="profileService" type="System.Web.Configuration.ScriptingProfileServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
          <section name="authenticationService" type="System.Web.Configuration.ScriptingAuthenticationServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
          <section name="roleService" type="System.Web.Configuration.ScriptingRoleServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
        </sectionGroup>
      </sectionGroup>
    </sectionGroup>
  </configSections>
  <appSettings />
  <connectionStrings />
  <system.web>
    <compilation debug="false">
      <assemblies>
        <add assembly="System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" />
        <add assembly="System.Data.DataSetExtensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" />
        <add assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
        <add assembly="System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" />
      </assemblies>
    </compilation>
    <authentication mode="Windows" />
    <pages>
      <controls>
        <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
        <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
        <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI" />
      </controls>
    </pages>
    <httpHandlers>
      <remove verb="*" path="*.asmx" />
      <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
      <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
      <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false" />
      <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" />
    </httpHandlers>
    <httpModules>
      <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" />
    </httpModules>
  </system.web>
  <system.codedom>
    <compilers>
      <compiler language="c#;cs;csharp" extension=".cs" warningLevel="4" type="Microsoft.CSharp.CSharpCodeProvider, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
        <providerOption name="CompilerVersion" value="v3.5" />
        <providerOption name="WarnAsError" value="false" />
      </compiler>
    </compilers>
  </system.codedom>
  <system.webServer>
    <validation validateIntegratedModeConfiguration="false" />
    <modules>
      <remove name="ScriptModule" />
      <remove name="RadUploadModule" />
      <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
      <add name="RadUploadModule" preCondition="integratedMode" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" />
    </modules>
    <handlers>
      <remove name="WebServiceHandlerFactory-Integrated" />
      <remove name="ScriptHandlerFactory" />
      <remove name="ScriptHandlerFactoryAppServices" />
      <remove name="ScriptResource" />
      <remove name="Telerik_RadUploadProgressHandler_ashx" />
      <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
      <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
      <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
      <add name="Telerik_RadUploadProgressHandler_ashx" verb="*" preCondition="integratedMode" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" />
    </handlers>
  </system.webServer>
  <runtime>
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
      <dependentAssembly>
        <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0" />
      </dependentAssembly>
      <dependentAssembly>
        <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0" />
      </dependentAssembly>
    </assemblyBinding>
  </runtime>
</configuration>

the following page..

<%@ Page Language="C#" AutoEventWireup="true" CodeBehind="Default.aspx.cs" Inherits="RADUpload._Default" %>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" >
<head runat="server">
    <title></title>
</head>
<body>
    <form id="form1" runat="server">
    <div>
    <asp:ScriptManager runat="server" />
    <telerik:radprogressmanager
                id="RadProgressManager1"
                runat="server"/>
    <telerik:radprogressarea
        id="RadProgressArea1"
        runat="server">
    </telerik:radprogressarea>
    <telerik:radupload
        id="RadUpload1"
        runat="server"/>
    <br />
    <asp:Button ID="ButtonUpload" runat="server" onclick="ButtonUpload_Click" Text="upload"/>

    </div>
    </form>
</body>
</html>

and the following code behind...

using System;

namespace RADUpload
{
    public partial class _Default : System.Web.UI.Page
    {
        /// <summary>
        /// Handles the user request to uploaded a new file.
        /// </summary>
        /// <param name="sender">object sender</param>
        /// <param name="e">EventArgs e</param>
        protected void ButtonUpload_Click(object sender, EventArgs e)
        {
            // Do we have an uploaded file?
            if (RadUpload1.UploadedFiles.Count == 1)
            {
                // Save the temporary pic.
                string filename = RadUpload1.UploadedFiles[0].FileName;
            }
        }
    }
}

But wehen i run this up and post a big file i use firebug and can see the web requests going to the site but the response is always

var rawProgressData = {InProgress:false,ProgressCounters:false};

Any ideas?

Thanks,

Jeff

[Veselin Vasilev]

Hello Jeff,

Please add the following to the web.config

<location path="Telerik.RadUploadProgressHandler.ashx">
 <system.web>
      <authorization>
         <allow users="*"/>
      </authorization >
 </system.web>
</location>

Regards,
Veselin Vasilev
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Jeff]

Hi Veselin,

Thanks for your response.  Yeah I tried this as part of your troubleshooting guide here http://www.telerik.com/help/aspnet-ajax/upload_troubleshootingnoradprogressarea.html unfortunately this didn't resolve the problem.

Any other ideas? This must be something simple I just can't see it at the moment, I just have the basics and still can't get it working!!

Cheers,

Jeff

[Veselin Vasilev]

Hello Jeff,

The code and the configuration look ok.

So, does the progress area works on a remote server and not on your local machine?

You need to try with a really big file (~100MB) in order to see it locally.
Additionally, can you try browsing your page (located on your machine) from a remote computer?

Regards,
Veselin Vasilev
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Nelson]

This sounds similar to my problem. Have you figured this out yet?

[Justin]

I have the same question, has this been figured out yet? Threads on this subject always end like this, no answer.

[Genady Sergeev]

Hi Justin,

Can you please provide us with some details regarding your problem? Do you receive the same response from the server? (InProgress = false). It would be best if you open a support ticket with details regarding the issue that you experience. This will allow us to assist you better in solving the problem.

Greetings,
Genady Sergeev
the Telerik team

[Justin]

The showing part on my local box was just that I needed a 120MB file. I saw recommendations for 20/50/60 and went as high, never went bigger until I got it working on a real server by reordering the modules in web.config. After I saw it working on that server I went and picked the biggest file I could find, and it showed. It was just misleading firebug net panel was showing the progress manager sending back InProgress=false up to 10 times once per second for the duration of the upload. Even if the upload is happening rediculously fast or on the same machine etc., InProgress=false is iffy information. Thank-You for following up!

-- Justin