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RadProgress Doesn't Run (but uploading work)

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Upload (Obsolete)
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Darren
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Darren asked on 23 Oct 2009, 05:19 AM
Hi,

I got a strange problem. I have designed an upload page few months ago. The upload, progress, everything works fine. But I just found recently the progress bar no longer work, but the upload still works. I am using 2008 Q3 for this project.

I create a test page on the same site, in which the progress bar doesn't work:

<%@ Page Language="vb" AutoEventWireup="false" CodeBehind="Test.aspx.vb" Inherits="TJC.elibrary.cmWizardRemoteUpload.Test" %>
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" >
<head runat="server">
    <title></title>
</head>
<body>
    <form id="form1" runat="server">
    <telerik:RadScriptManager ID="ScriptManager1" runat="server">
    </telerik:RadScriptManager>
    <telerik:RadProgressManager ID="RadProgressManager1" runat="server" />
    <div>
        <telerik:RadUpload ID="RadUpload1" runat="server"
            AllowedFileExtensions=".mp3,.jpg" MaxFileInputsCount="1">
        </telerik:RadUpload>
        <br /><br />
        <asp:Button ID="btnSubmit" runat="server" Text="Upload" />
        
        <telerik:RadProgressArea ID="RadProgressArea1" runat="server">
        </telerik:RadProgressArea>
    </div>
    </form>
</body>
</html>


web.config
<?xml version="1.0" encoding="UTF-8"?>
<configuration>
    <configSections>
      <sectionGroup name="system.web.extensions" type="System.Web.Configuration.SystemWebExtensionsSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
        <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
          <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
          <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
            <section name="jsonSerialization" type="System.Web.Configuration.ScriptingJsonSerializationSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="Everywhere" />
            <section name="profileService" type="System.Web.Configuration.ScriptingProfileServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
            <section name="authenticationService" type="System.Web.Configuration.ScriptingAuthenticationServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
            <section name="roleService" type="System.Web.Configuration.ScriptingRoleServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
          </sectionGroup>
        </sectionGroup>
      </sectionGroup>
        <sectionGroup name="applicationSettings" type="System.Configuration.ApplicationSettingsGroup, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" >
            <section name="TJC.elibrary.cmWizardRemoteUpload.My.MySettings" type="System.Configuration.ClientSettingsSection, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false" />
        </sectionGroup>
    </configSections>  


    <appSettings>
    </appSettings>

        <connectionStrings />
 
    <system.web>
        <!-- Required for RAD Upload 2008 Q3 Beta-->
        <trust level="Full"/>
        <!-- RAD.Upload: allow total 200MB in one upload with maxium 2 hrs uploading time -->
        <httpRuntime maxRequestLength="307200" executionTimeout="7200" />

        <!--
            Set compilation debug="true" to insert debugging
            symbols into the compiled page. Because this
            affects performance, set this value to true only
            during development.

            Visual Basic options:
            Set strict="true" to disallow all data type conversions
            where data loss can occur.
            Set explicit="true" to force declaration of all variables.
        -->
        <compilation debug="true" strict="false" explicit="true">

          <assemblies>
            <add assembly="System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" />
            <add assembly="System.Data.DataSetExtensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" />
            <add assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
            <add assembly="System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" />
          </assemblies>

        </compilation>
        <pages>
          <namespaces>
            <clear />
            <add namespace="System" />
            <add namespace="System.Collections" />
            <add namespace="System.Collections.Generic" />
            <add namespace="System.Collections.Specialized" />
            <add namespace="System.Configuration" />
            <add namespace="System.Text" />
            <add namespace="System.Text.RegularExpressions" />
            <add namespace="System.Linq" />
            <add namespace="System.Xml.Linq" />
            <add namespace="System.Web" />
            <add namespace="System.Web.Caching" />
            <add namespace="System.Web.SessionState" />
            <add namespace="System.Web.Security" />
            <add namespace="System.Web.Profile" />
            <add namespace="System.Web.UI" />
            <add namespace="System.Web.UI.WebControls" />
            <add namespace="System.Web.UI.WebControls.WebParts" />
            <add namespace="System.Web.UI.HtmlControls" />
          </namespaces>

          <controls>
            <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
            <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
          </controls>

        </pages>
        <!--
            The <authentication> section enables configuration
            of the security authentication mode used by
            ASP.NET to identify an incoming user.
        -->
        <authentication mode="Windows" />
        <!--
            The <customErrors> section enables configuration
            of what to do if/when an unhandled error occurs
            during the execution of a request. Specifically,
            it enables developers to configure html error pages
            to be displayed in place of a error stack trace.

        <customErrors mode="RemoteOnly" defaultRedirect="GenericErrorPage.htm">
            <error statusCode="403" redirect="NoAccess.htm" />
            <error statusCode="404" redirect="FileNotFound.htm" />
        </customErrors>
        -->
        <customErrors mode="Off" />
        <httpHandlers>
          <remove verb="*" path="*.asmx" />
          <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
          <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
          <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false" />
    
          <!-- for RAD Upload-->
          <add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2008.3.1016.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false" />
          <add verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI" />
        </httpHandlers>
        <httpModules>
          <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />

          <!-- for RAD Upload-->
          <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" />
        </httpModules>


    </system.web>

    <system.codedom>
      <compilers>
        <compiler language="vb;vbs;visualbasic;vbscript" extension=".vb" warningLevel="4" type="Microsoft.VisualBasic.VBCodeProvider, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
          <providerOption name="CompilerVersion" value="v3.5" />
          <providerOption name="OptionInfer" value="true" />
          <providerOption name="WarnAsError" value="false" />
        </compiler>
      </compilers>
    </system.codedom>

    <!--
        The system.webServer section is required for running ASP.NET AJAX under Internet
        Information Services 7.0.  It is not necessary for previous version of IIS.
    -->
    <system.webServer>
      <validation validateIntegratedModeConfiguration="false" />
      <!-- for RAD.Upload: the following code is to enable large file upload in IIS7 (200 MB) -->
      <security >
        <requestFiltering>
          <requestLimits maxAllowedContentLength="3072000000" />
        </requestFiltering>
      </security>
      <modules>
        <remove name="ScriptModule" />
        <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />

        <!-- for RAD Upload-->
        <add name="ProgressModule" preCondition="integratedMode" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" />
      </modules>
      <handlers>
        <remove name="WebServiceHandlerFactory-Integrated" />
        <remove name="ScriptHandlerFactory" />
        <remove name="ScriptHandlerFactoryAppServices" />
        <remove name="ScriptResource" />
        <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
        <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
        <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />

        <!-- for RAD Upload-->
        <add name="Telerik.Web.UI.WebResource" path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2008.3.1016.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4" />
        <add name="TelerikRadProgress" preCondition="integratedMode" path="Telerik.RadUploadProgressHandler.ashx" verb="*" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI" />
      </handlers>
      <directoryBrowse enabled="true" />
    </system.webServer>

    <runtime>
      <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
        <dependentAssembly>
          <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35" />
          <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0" />
        </dependentAssembly>
        <dependentAssembly>
          <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31bf3856ad364e35" />
          <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0" />
        </dependentAssembly>
      </assemblyBinding>
    </runtime>

    <applicationSettings>
    </applicationSettings>
</configuration>



Not sure what's going on. This page is very critical to the project, please let me know how to fix it ASAP.

Thanks,
Darren

6 Answers, 1 is accepted

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Genady Sergeev
Telerik team
answered on 27 Oct 2009, 03:31 PM
Hello Darren,

Do you use FireFox 3.5? Have you tried your project under IE for example? As far as I can see your web.config looks completely correct.

 Q3 2008 and FireFox 3.5 are incompatible. If you use FF 3.5, you will need to upgrade to a newer version of the RadControls suit in order to see the progress bar.

Best wishes,
Genady Sergeev
the Telerik team

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Darren
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answered on 27 Oct 2009, 07:35 PM
Ty for the reply.

I tested on FF3.5.3 & IE 7.0.5730.11, both has same problem. I also created a new testing project using 2009 Q2 on 2 different servers, all have same problem on different browser. So it's neither the Telerik Version nor browsers. The progress bar just doesn't work everywhere.

The testing project I created using 2009 Q2:
http://dev2.tjc.org/TestingTelerik2009Q2/RadUploadTesting.aspx

I really need this progress bar working because we have setup an online training session on this coming Sunday (11/1/2009).
Thanks!


0
Veselin Vasilev
Telerik team
answered on 30 Oct 2009, 02:19 PM
Hi Darren,

Actually I was able to see the progress area:



I suppose that you did not see it because you are testing locally and the file is uploaded fast.

Good luck with the training.

Regards,
Veselin Vasilev
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
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Darren
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answered on 04 Nov 2009, 01:02 AM
Ty for look into the problem.

All in a sudden, my 2009 Q2 on my development machine (the one you tested). I didn't change anything to make it work.
However, on our production site (3rd party web host). The progress bar still not work. Here are the links:


http://dev2.tjc.org/cmWizardRemoteUpload/RadUploadTesting.aspx (my development, progress bar works)
http://www.truejesuschurch.info/users/darren.li/cmWizardRemoteUpload/RadUploadTesting.aspx (production site, web host by Sectorlink, progress bar not work)

The above 2 links are exactly same page (I copied from one to the other). One work, and one doesn't. Could it be a machine level setting?

Thank you!

ps. I have gave up on 2008 Q3. It doesn't work anywhere.
0
Veselin Vasilev
Telerik team
answered on 06 Nov 2009, 11:01 AM
Hi Darren,

One of the reasons to prevent progressarea from showing in shared hosting environment is the trust permissions set. RadProgress area needs Full Trust in order to operate properly.

Please check all other possible reasons here.

All the best,
Veselin Vasilev
the Telerik team

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Darren
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answered on 06 Nov 2009, 03:09 PM
Thanks a lot. I think the trust level is why the progress bar doesn't work. I will contact the web host to see if they can change the setting on the trust level for our application.
I will also try to put the controls assembly into GAC. (I have never done that before)

Thank you again!
Tags
Upload (Obsolete)
Asked by
Darren
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Answers by
Genady Sergeev
Telerik team
Darren
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Veselin Vasilev
Telerik team
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