RadMenu working with Godaddy Hosting

3 posts, 0 answers
  1. Greg
    Greg avatar
    9 posts
    Member since:
    Apr 2008

    Posted 14 Jun 2008 Link to this post

    I'm using multiple Telerik Rad Controls on Godaddy most appear to work properly.  I'm having an issue with the RadMenu not displaying the dropdown menus properly.  In IE i get a popup window indicating that "Telerik" is undefined.  When i run HTTPWatch and inspect the page load i see that i get a 404 error for Telerik "WebResource.axd...."   I'm using other controls such as the RadGrid and it works just fine, no errors.

    I'm looking to see if there is an known issue with GoDaddy and Shared Hosting or if this might be a configuration issue on my side.

    I do use the ASP.NET users, , roles, rules, membership tables and do validation of the menus.  So, if you are an anonymous user you see one set of menus.  If login as an administrator you see additional menus.

    Please let me know if there is anything i might first need to check with Shared Hosting (GoDaddy) to make this work.

    Thank you!
  2. Paul
    Admin
    Paul avatar
    4281 posts

    Posted 16 Jun 2008 Link to this post

    Hello Greg,

    I suggest you take a look at this help article and follow the instructions. In addition, you may take a look at Deploying RadControls on Shared Hosting help article.

    All the best,
    Paul
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. Greg
    Greg avatar
    9 posts
    Member since:
    Apr 2008

    Posted 16 Jun 2008 Link to this post

    I did review that document, but unfortunately was unable to draw a clear answer as to how to apply to GoDaddy.

    I have resolved the issue for now with GoDaddy.  I failed to mention earlier that my hosting account with GoDaddy is running ASP.NET 3.5 and under IIS7.0.  There are some changes to how IIS7.0 processes web requests.  By default GoDaddy installs IIS7.0 using the Integrated Pipeline mode. In this mode the RadMenu control wouldn't function correctly.  Changing it to Classic Pipeline mode (which is more inline with how IIS6.0 handed web process requests) the RadMenu control functions correcty.

    Thank you,
    Greg
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