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RadListBox height display issues

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ListBox
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Ben
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Ben asked on 04 Aug 2015, 07:43 AM

With version 2012.2.607.35 of the Telerik.Web.UI.dll

<td>
    <telerik:RadListBox runat="server" ID="RadListBoxF" Height="230px" Width="98%" ButtonSettings-AreaWidth="35px" CheckBoxes="true" EmptyMessage="No Key Sets Added">
    </telerik:RadListBox>
</td>

 

The ListBox was fixed at the height, and any extra height needed was got to by a scroll bar. Empty message appears in the center of the box.

With version 2014.3.1024.35 of the dll.

The list box is the height of the items, and keeps growing. the empty message is at the top (but this is the only item in the box).

This is on IE9.

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Ivan Danchev
Telerik team
answered on 06 Aug 2015, 03:29 PM
Hello,

We did not notice and issues in the RadListBox' appearance and behavior in version 2014.3.1024.35 with the provided settings. The screenshots below show how it looks like at our side when empty and with items loaded: This appearance is also consistent with the latest version of the controls: 2015.2.729.35.

Are you applying additional custom CSS to the RadListBox?

Regards,
Ivan Danchev
Telerik
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Ben
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answered on 06 Aug 2015, 11:19 PM

Hi,

No, there are no extra CSS. It's straight out the box. Strangely this is only in IE, that there is an issue. In Chrome it looks the same.

Unfortunatly "use Chrome" isn't a valid solution to the business as it causes issuses elsewhere in the web app.

We only updated the .dll to try and resolve another issue, and then had to roll it back due to this issue and time constraints.

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Ivan Danchev
Telerik team
answered on 11 Aug 2015, 03:26 PM
Hello,

Could you please check, whether you can reproduce the issue in the attached sample web site? It has the latest Telerik .dll files included.

Regards,
Ivan Danchev
Telerik
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Ben
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answered on 12 Aug 2015, 07:15 AM

Thanks Ivan,

That project appears okay, so I copied in the two DLLs and recompiled my project - still an issue (I can see it's using the new DLL as the Menu & RadGrids look different).

I've then used the IE Developer tools, and can see that the style being applied is the same, although the results are different (again on Chrome, they look the same - correct).

So I merged your page into my project - Still worked fine. So i looked into the headers of my page, as to what could cause it.

Finally tracked the issue down. There was some legacy code from a 3rd party (SolpartWebControls) which we used for Menus (SolpartMenu - which we've since replaced with Telerik RadMenu). We'd not removed the old code, just set the visible = false for when we cut over.

I've got rid of them, and it now works.

Strange how it was happy with one version of Telerik, and not another.

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Ivan Danchev
Telerik team
answered on 12 Aug 2015, 03:15 PM
Hello Ben

Thank you for getting back to us. I am glad the issue is resolved and the control works as expected.

Regards,
Ivan Danchev
Telerik
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Ivan Danchev
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Ben
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