RadGridView popup filter window closes immediately if filter operator is clicked

2 posts, 0 answers
  1. Attila
    Attila avatar
    2 posts
    Member since:
    Feb 2015

    Posted 06 Feb 2015 Link to this post

    Hello,
    I bugfixing an application where the following issue happens:
    There is a RadViewGrid WPF control implemented. When the filter icon on a column is clicked opens a popup filter window. If I click on any of the filtering operators or the logical operators (I want to change them) the popup filter window immediately closes. I can't open the operator combobox to select any other than the default.
    When I click the filter icon on the column again, so opening the popup window again, then I see, that the previously selected operator is stay in selected state (I mean it highlighted). It seems if it has been stucked.
    The data which populate the RadViewGrid is coming from a test class (in-memory data) exactly as it is written in your documentation:
    http://docs.telerik.com/devtools/wpf/controls/radgridview/populating-with-data/in-memory-date

    I made a brand new WPF project to test the filter icon. The solution has only a RadViewGrid control, and I populated it with in-memory data. In this test project the filter window works perfectly, I can open the filtering or logical operator combobox, and select another operator. This means, the Telerik assembIies I use are ok.

    Unfortunately I stuck with this issue and need help. Did you expereince any similar issue? What can prevent the filtering/logical operator comboboxes to open and force the filtering popup window to close?

    Thank you for any help in advance!
    Attila
  2. Stefan
    Admin
    Stefan avatar
    1073 posts

    Posted 09 Feb 2015 Link to this post

    Hello Attila,

    As I am not able to reproduce such an issue on my side, may I ask you to open a new Support Ticket and attach a sample project illustrating your exact setup? You can take a look on the Isolating a problem in a sample project blog post for a further reference. By providing us with such a project we will be able to investigate it more precisely, as it seems to be specific for your implementation.

    In addition you can find our SDK Examples useful.

    Kind Regards,
    Stefan
    Telerik
     

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