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RadGrid breaks in Interner Explorer 9 Compatibility mode

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Alyssa
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Alyssa asked on 01 Jul 2013, 08:50 AM
Hi! I have this radgrid control that displays data from database. It works fine in IE 9 up and other browsers except when IE compatibility mode was on. It looks like the last part, maybe 1/6 part of the radgrid, or the last 3 rows of 10, disappeared or was broken, and from there, all other controls below it was not being displayed. I checked related forums but it doesn't solve my problem. I use asp.net and c# and the telerik version is 2008.2.826.20 trial version. Please see my attached file for screenshot. Here's my code:
Please help me. Thanks.

<%@ Control Language="C#" AutoEventWireup="true" CodeFile="entityAccess.ascx.cs"
    Inherits="userControls_entityAccess" %>
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
<table width="100%">
    <tr>
        <td class="roletablebullet" style="width: 798px; height: 46px">
                           
            <asp:Label ID="lblModuleName" runat="server" CssClass="moduleName" EnableViewState="False"
                Text="Role Level Security" Width="189px"></asp:Label>
        </td>
    </tr>
    <tr>
        <td colspan="1" style="width: 798px; height: 15px">
        </td>
    </tr>
    <tr>
        <td colspan="1" style="width: 798px; height: 15px">
            <table class="detailsTable" style="width: 882px">
                <tr>
                    <td class="labelInput" style="width: 538px; height: 21px">
                        Entity Name
                    </td>
                    <td style="width: 59px; height: 21px">
                        <telerik:RadTextBox ID="rdEntityName" runat="server" BorderColor="Transparent" Enabled="False"
                            Font-Bold="True" Font-Size="Medium" Width="200px">
                        </telerik:RadTextBox>
                    </td>
                    <td style="width: 443px; height: 21px">
                    </td>
                    <td style="width: 443px; height: 21px">
                    </td>
                    <td style="width: 443px; height: 21px">
                    </td>
                    <td style="width: 443px; height: 21px">
                    </td>
                    <td style="width: 443px; height: 21px">
                    </td>
                </tr>
            </table>
            <table>
            </table>
        </td>
    </tr>
    <tr>
        <td align="left" class="moduleBullet" colspan="4" style="width: 1000px; height: 34px">
            <asp:Label ID="Label1" runat="server" CssClass="moduleName" EnableViewState="False"
                Text="Assigned Roles" Width="168px"></asp:Label
        </td>
    </tr>
     <tr>
        <td align="right" style="width: 1000px; height: 34px">
            <table style="width: 882px">
            <tr>
                <td> </td>
                <td align="right" class="labelInput" width="180px" >Search Entity by Username :</td>
                <td align="right" width="80px" ><telerik:RadTextBox ID="rtxtSearch" runat="server" EmptyMessage="Enter username"></telerik:RadTextBox></td>
                <td align="center" width="50px" ><asp:Button ID="btnSearch" runat="server" CssClass="buttonNormal" Text="Search" OnClick="btnSearch_Click" /></td>
                <td> </td>
            </tr>
        </table>
        </td>
    </tr>
    <tr>
        <td align="left" colspan="4" style="width: 1000px; height: 34px">
            <telerik:RadGrid ID="rdgrdOrgList3" runat="server" AllowPaging="True" AutoGenerateColumns="False"
                GridLines="None" OnNeedDataSource="rdgrdOrgList_NeedDataSource" OnItemDataBound="rdgrdOrgList3_ItemDataBound"
                OnDeleteCommand="rgrdEntityAccess_DeleteCommand" Skin="Office2007" Width="752px" ShowGroupPanel="true" AllowSorting="true"
                 ShowStatusBar="true">
                <MasterTableView DataKeyNames="OrgID" AllowMultiColumnSorting="True" Width="100%">
                    <ParentTableRelation>
                        <telerik:GridRelationFields DetailKeyField="OrgID" MasterKeyField="OrgID"></telerik:GridRelationFields>
                    </ParentTableRelation>
                    <RowIndicatorColumn>
                        <HeaderStyle Width="20px" />
                    </RowIndicatorColumn>
                    <ExpandCollapseColumn>
                        <HeaderStyle Width="20px" />
                    </ExpandCollapseColumn>
                    <Columns>
                        <telerik:GridTemplateColumn AllowFiltering="False" Display="False" UniqueName="TemplateColumn">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkOrg" runat="server" Width="10px" />
                            </ItemTemplate>
                            <HeaderStyle Width="20px" />
                        </telerik:GridTemplateColumn>
                        <telerik:GridEditCommandColumn Display="False" EditText="">
                            <HeaderStyle Width="100px" />
                            <ItemStyle Width="100px" />
                        </telerik:GridEditCommandColumn>                      
                        <telerik:GridButtonColumn ButtonType="ImageButton" CommandName="Delete" UniqueName="column3"
                            ConfirmText="Are you sure you want to delete this Item?">
                        </telerik:GridButtonColumn>
                        <telerik:GridTemplateColumn HeaderText="Access" UniqueName="TemplateColumn_AccessToUpdate">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkUpdateAccess" runat="server" Width="10px"  ToolTip="Check to Update" />
                            </ItemTemplate>
                            <HeaderStyle Width="60px" />
                            <ItemStyle Width="60px" />
                        </telerik:GridTemplateColumn>
                        <telerik:GridBoundColumn DataField="AccessID" Display="True" UniqueName="txtAccessID">
                        </telerik:GridBoundColumn>
                        <telerik:GridBoundColumn DataField="OrgID" Display="False" HeaderText="Org ID" UniqueName="txtOrgID">
                            <HeaderStyle Width="100px" />
                            <ItemStyle Width="100px" />
                        </telerik:GridBoundColumn>
                        <telerik:GridBoundColumn DataField="OrgName" HeaderText="Organization Name" UniqueName="txtOrgNM">
                            <HeaderStyle Width="300px" />
                            <ItemStyle Width="300px" />
                        </telerik:GridBoundColumn>
                        <telerik:GridBoundColumn DataField="OrgType" Display="False" HeaderText="Type" UniqueName="column2">
                            <HeaderStyle Width="100px" />
                            <ItemStyle Width="100px" />
                        </telerik:GridBoundColumn>
                        <telerik:GridBoundColumn DataField="RoleID" Display="True" UniqueName="txtRoleID">
                        </telerik:GridBoundColumn>
                        <telerik:GridBoundColumn DataField="RoleNM" HeaderText="Role Name" UniqueName="column4">
                            <HeaderStyle Width="200px" />
                            <ItemStyle Width="200px" />
                        </telerik:GridBoundColumn>
                        <telerik:GridBoundColumn DataField="UserID" Display="true" UniqueName="txtUserID">
                        </telerik:GridBoundColumn>
                        <telerik:GridBoundColumn DataField="UserName" HeaderText="User Name" UniqueName="column5">
                            <HeaderStyle Width="200px" />
                            <ItemStyle Width="200px" />
                        </telerik:GridBoundColumn>                                                                    
                        <telerik:GridTemplateColumn HeaderText="Create" UniqueName="TemplateColumn1">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkCreate" runat="server" Checked='<%# Bind("[Create]") %>' Width="10px" ToolTip="Check Access to Update" />
                            </ItemTemplate>
                        </telerik:GridTemplateColumn>
                        <telerik:GridTemplateColumn HeaderText="Read" UniqueName="TemplateColumn1">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkRead" runat="server" Checked='<%# Bind("[Read]") %>' Width="10px" ToolTip="Check Access to Update" />
                            </ItemTemplate>
                        </telerik:GridTemplateColumn>
                        <telerik:GridTemplateColumn HeaderText="Update" UniqueName="TemplateColumn1">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkUpdate" runat="server" Checked='<%# Bind("[Update]") %>' Width="10px" ToolTip="Check Access to Update" />
                            </ItemTemplate>
                        </telerik:GridTemplateColumn>
                        <telerik:GridTemplateColumn HeaderText="Delete" UniqueName="TemplateColumn1">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkDelete" runat="server" Checked='<%# Bind("[Delete]") %>' Width="10px" ToolTip="Check Access to Update" />
                            </ItemTemplate>
                        </telerik:GridTemplateColumn>
                        <telerik:GridTemplateColumn HeaderText="Partners" UniqueName="TemplateColumn_PartnerAccess">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkPartnerAccess" runat="server" Checked='<%# Bind("[XS3]") %>'
                                    Width="10px"  ToolTip="Check Access to Update"/>
                            </ItemTemplate>
                            <HeaderStyle Width="60px" />
                            <ItemStyle Width="60px" />
                        </telerik:GridTemplateColumn>  
                        <telerik:GridTemplateColumn HeaderText="Monthly Report" UniqueName="TemplateColumn_MRAccess">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkMRAccess" runat="server" Checked='<%# Bind("[XS2]") %>'
                                    Width="10px"  ToolTip="Check Access to Update"/>
                            </ItemTemplate>
                            <HeaderStyle Width="60px" />
                            <ItemStyle Width="60px" />
                        </telerik:GridTemplateColumn>                                             
                        <telerik:GridTemplateColumn HeaderText="No Access" UniqueName="TemplateColumn1" Visible="false">
                            <ItemTemplate>
                                <asp:CheckBox ID="chkNoAccess" runat="server" Checked='<%# Bind("[NoAccess]") %>'
                                    Width="10px" />
                            </ItemTemplate>
                            <HeaderStyle Width="60px" />
                            <ItemStyle Width="60px" />
                        </telerik:GridTemplateColumn>                       
                        <telerik:GridButtonColumn CommandName="SelectUser" Text="Limited User" UniqueName="column1"
                            Visible="false">
                            <HeaderStyle Width="100px" />
                            <ItemStyle Width="100px" Wrap="True" />
                        </telerik:GridButtonColumn>
                    </Columns>
                     
                    <RowIndicatorColumn>
                        <HeaderStyle Width="20px" />
                    </RowIndicatorColumn>
                    <ExpandCollapseColumn>
                        <HeaderStyle Width="20px" />
                    </ExpandCollapseColumn>
                    <PagerStyle Mode="NextPrevNumericAndAdvanced" />
                </MasterTableView>
                <ClientSettings AllowDragToGroup="True">
                </ClientSettings>
                <FilterMenu EnableTheming="True" Skin="Hay">
                    <CollapseAnimation Duration="200" Type="OutQuint" />
                </FilterMenu>
                <CommandItemStyle BorderStyle="Solid" />               
            </telerik:RadGrid>
        </td>
    </tr>
     <tr>
        <td align="left" style="width: 1000px; height: 34px">
            <table style="width: 882px">
                <tr>                  
                    <td align="center" class="labelInput" width="60px" >Update Access Down to:</td>
                    <td align="left" width="50px" >
                         <telerik:RadComboBox ID="cboCrawl" runat="server" Skin="Hay">
                            <CollapseAnimation Duration="200" Type="OutQuint" />
                        </telerik:RadComboBox>  
                    </td>
                     <td align="left" width="80px" >
                        <asp:Button ID="btnUpdate" runat="server" CssClass="buttonNormal" OnClick="btnUpdate_Click" Text="Update Roles" Width="89px" />  
                    </td>
                    <td align="left" width="80px" ></td>
                </tr>
            </table>
        </td>
    </tr>
    <tr>
        <td align="left" colspan="4" style="width: 1000px; height: 34px">
            <asp:UpdateProgress ID="UpProgOrgRoles" runat="server">
                <ProgressTemplate>
                    <img src="../images/loadingCircle.gif" /><asp:Label ID="lbluprogSubjectListing" runat="server"
                        CssClass="textNormal" Text="Updating Content..."></asp:Label>
                </ProgressTemplate>
            </asp:UpdateProgress>
            <asp:ObjectDataSource ID="ObjectDataSource1" runat="server"></asp:ObjectDataSource>
            <br />
            <asp:UpdatePanel ID="UpPanelORgRoles" runat="server">
                <ContentTemplate>
                    <table style="width: 945px">
                        <tr>
                            <td class="labelInput" style="width: 159px; height: 49px">
                                Organization
                            </td>
                            <td style="width: 267px; height: 49px">
                                <asp:UpdatePanel ID="UpdatePanel1" runat="server">
                                    <ContentTemplate>
                                        <telerik:RadComboBox ID="cboOrg" runat="server" AutoPostBack="True" DataTextField="RoleNM"
                                            DataValueField="RoleID" OnSelectedIndexChanged="cboOrg_SelectedIndexChanged"
                                            Skin="Hay">
                                            <CollapseAnimation Duration="200" Type="OutQuint" />
                                        </telerik:RadComboBox>
                                    </ContentTemplate>
                                </asp:UpdatePanel>
                            </td>
                            <td class="labelInput" style="width: 267px; height: 49px">
                                        Role Name
                            </td>
                            <td style="width: 267px; height: 49px">
                                <asp:UpdatePanel ID="updateRoles" runat="server">
                                    <ContentTemplate>
                                        <telerik:RadComboBox ID="cboRoles" runat="server" DataTextField="RoleNM" DataValueField="RoleID"
                                            Skin="Hay" OnSelectedIndexChanged="cboRoles_SelectedIndexChanged" AutoPostBack="true"
                                            EnableViewState="false">
                                            <CollapseAnimation Duration="200" Type="OutQuint" />
                                        </telerik:RadComboBox>
                                    </ContentTemplate>
                                    <%-- <Triggers>
                                        <asp:AsyncPostBackTrigger ControlID="cboOrg" />
                                    </Triggers>--%>
                                </asp:UpdatePanel>
                            </td>
                            <td class="labelInput" style="width: 267px; height: 49px">
                                        Users
                            </td>
                            <td style="width: 267px; height: 49px">
                                <asp:UpdatePanel ID="UpdatePanel2" runat="server">
                                    <ContentTemplate>
                                        <telerik:RadComboBox ID="Users_rcb" runat="server" Skin="Hay" DataTextField="UserLogin"
                                            Enabled="true" DataValueField="UserID">
                                        </telerik:RadComboBox>
                                    </ContentTemplate>
                                    <%--     <Triggers>
                                        <asp:AsyncPostBackTrigger ControlID="cboRoles" />
                                    </Triggers>--%>
                                </asp:UpdatePanel>
                            </td>
                            <td style="width: 267px; height: 49px">
                                <asp:CheckBox ID="CheckBox1" CssClass="labelInput" runat="server" Text="All Users"
                                    Width="143px" AutoPostBack="True" OnCheckedChanged="chkAllUsers_CheckedChanged" />
                            </td>
                        </tr>
                    </table>
                    <table class="detailsTable" style="width: 882px">
                        <tr>
                            <td style="width: 443px; height: 21px">
                                <asp:CheckBox ID="chkCreate" runat="server" Text="Create" Width="79px" />
                            </td>
                            <td style="width: 443px; height: 21px">
                                <asp:CheckBox ID="chkRead" runat="server" Text="Read" Width="79px" />
                            </td>
                            <td style="width: 443px; height: 21px">
                                <asp:CheckBox ID="chkUpdate" runat="server" Text="Update" />
                            </td>
                            <td style="width: 443px; height: 21px">
                                <asp:CheckBox ID="chkDelete" runat="server" Text="Delete" />
                            </td>
                            <td style="width: 443px; height: 21px">
                                <asp:CheckBox ID="chkPartnerAccess" runat="server" Text="Partner" />
                            </td>
                            <td style="width: 443px; height: 21px">
                                 <asp:CheckBox ID="chkNoAccess" runat="server" Text="No Access" Visible="false" />
                            </td>
                            <td style="width: 443px; height: 21px">
                                 <asp:CheckBox ID="chkMRAccess" runat="server" Text="Monthly Reports" />
                            </td>
                        </tr>
                        <tr>
                            <td style="width: 443px; height: 21px">
                                <%--  <asp:CheckBox ID="CheckBox1" runat="server" Text="All Users" Width="143px" AutoPostBack="True"
                                    OnCheckedChanged="chkAllUsers_CheckedChanged" />--%>
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                        </tr>
                        <tr>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                        </tr>
                        <tr>
                            <td style="width: 443px; height: 21px">
                                <asp:CheckBox ID="chkLimited" runat="server" Text="With Limited User" Width="143px"
                                    Visible="false" AutoPostBack="True" OnCheckedChanged="chkLimited_CheckedChanged" />
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                            <td style="width: 443px; height: 21px">
                            </td>
                        </tr>
                    </table>
                    <br />
                    <asp:Label ID="ErrorLbl" runat="server" class="labelInput" ForeColor="Red"></asp:Label>
                    <br />
                    <br />
                    <asp:Button ID="btnAdd" runat="server" CssClass="buttonNormal" OnClick="btnAdd_Click"
                        Text="Add" Width="89px" />
                </ContentTemplate>
            </asp:UpdatePanel>
            <br />
        </td>
    </tr>
    <tr>
        <td colspan="1" style="width: 798px; height: 15px">
              <br />
            <asp:TextBox ID="rtxtOrgID" runat="server" Visible="False"></asp:TextBox>
        </td>
    </tr>
    <%--<telerik:RadWindowManager ID="rwmMaster" runat="server">
    </telerik:RadWindowManager>--%>
</table>
<asp:SqlDataSource ID="USERS_sds" runat="server" ConnectionString="<%$ ConnectionStrings:ConnString %>"
    SelectCommand="SELECT distinct (U.FirstNM) as UserName, O.UserID as UserID  FROM t_User U, t_OrgRolesAccess O WHERE O.userID = U.UserID AND U.Deleted = 0 and O.Deleted = 0 AND O.OrgID = @OrgID and O.RoleID=@RoleID">
    <SelectParameters>
        <asp:ControlParameter ControlID="cboOrg" PropertyName="SelectedValue" Name="OrgID" Type="Int64"  />
        <asp:ControlParameter ControlID="cboRoles" PropertyName="SelectedValue" Name="RoleID" Type="Int64"  />
 
    </SelectParameters>
     
</asp:SqlDataSource>
 
<asp:Label ID="Error_lbl" runat="server" ForeColor="Red"></asp:Label>

5 Answers, 1 is accepted

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Venelin
Telerik team
answered on 03 Jul 2013, 02:07 PM
Hi Alyssa,

I run your code and I am afraid that the same issue is not replicating on my side. I am resending a sample project where RadGrid behaves as expected. Please give it a try.

I would advise you to upgrade your version of the controls. Also you should know that using tables for building your application layout is not a recommended technique.

Regards,
Venelin
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
0
Sam Bronchetti
Top achievements
Rank 1
answered on 22 Jan 2014, 02:21 PM

I am having a similar issue in IE9 Compatibility Mode.  Here is the Grid Code:

<telerik:RadGrid ID="rgData" runat="server" AllowPaging="true" PageSize="20" AllowSorting="true" AutoGenerateColumns="true" ClientSettings-Scrolling-AllowScroll="true" ClientSettings-Scrolling-ScrollHeight="600px" ClientSettings-AllowColumnsReorder="true" Width="1050px">
    <PagerStyle Position="TopAndBottom" />
    <MasterTableView CommandItemDisplay="TopAndBottom" AllowMultiColumnSorting="true" Width="1050px">
        <CommandItemSettings ShowExportToExcelButton="true" ShowAddNewRecordButton="false" ShowRefreshButton="false" />
    </MasterTableView>
    <ExportSettings HideStructureColumns="true" ExportOnlyData="true" IgnorePaging="true"
        OpenInNewWindow="true" Excel-FileExtension="xls" Excel-Format="Html">
    </ExportSettings>
</telerik:RadGrid>
and attached is the resulting display
0
Venelin
Telerik team
answered on 27 Jan 2014, 07:08 AM
Hi Sam,

Is this happening in any other browser except ie9 in compatibility mode? Please make sure that the embedded web resources are loaded correctly:
http://www.telerik.com/forums/skin-not-being-applied-to-radgrid

Regards,
Venelin
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Sam Bronchetti
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answered on 27 Jan 2014, 04:41 PM
No, it is not a problem in any other browser by IE9 compatibility mode.  I checked the web.config and updated it based on the post you referenced to no avail.
0
Venelin
Telerik team
answered on 30 Jan 2014, 09:27 AM
Hello Sam,

1. You should check in IE's web developer tool under Network tab or with another tool like Fiddler if the resources are loaded correctly (network.jpg)
2. Also check in Visual Studio if both Telerik.Web.UI and Telerik.Web.UI.Skins dlls are the same versions.

I also attach a sample project based on your code. You can see the result on the screenshot
ie_comapt_view.jpg

Regards,
Venelin
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
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Alyssa
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Venelin
Telerik team
Sam Bronchetti
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