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RadFileExplorer1_ajaxLoadingPanel Error

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FileExplorer
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Milton
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Milton asked on 08 Dec 2015, 12:56 PM

Hi,

I have two websites using your Rad Editor, both are running Telerik UI Version 2014.2.724.35.

Both sites are set up identically and both have been working fine up till today when now on one of the sites when you go into a RadEditor and try and upload an image or a file the toolbar for uploading is greyed out and on inspection of the page I am presented with the error uncaught Sys.InvalidOperationException: Sys.InvalidOperationException: Component 'RadFileExplorer1_ajaxLoadingPanel' was not found. 

I can't seem to find a solution to this. I've tried rolling back the version and also using the trial of your newer version and i'm left with the same effect.

Any suggestions would be most welcome.

 

Thanks.

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Vessy
Telerik team
answered on 11 Dec 2015, 09:41 AM
Hi Milton,

WE are not aware of a similar to the reported problem and, unfortunately, the provided information is not enough for us to determine what is causing it on your side. Would it be possible for your to isolate the problematic configuration into a runnable sample and send it for a further investigation?

Meanwhile you can try clearing the Temporary ASP.NET files from your machine and see whether this will make a difference. They should be located here:
%windir%\Microsoft.NET\Framework\v2.0.50727
%windir%\Microsoft.NET\Framework\v4.0.30319


Regards,
Vessy
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Milton
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answered on 11 Dec 2015, 10:31 AM

Thanks for the reply.

Found the problem, was to do with the browser file.

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Vessy
Telerik team
answered on 11 Dec 2015, 05:02 PM
Hi Milton,

Thank you for the update. Let us know in case we can be of any further assistance.

Regards,
Vessy
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Milton
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