RadFileExplorer with Shared Drive not working as expected

[Saravanan]

I'm having a RadFileExplorer on my program and mapping it to a Shared Drive. The first level of treeview is loading as expected and when I click on the expand button on the treeview, the folders are not being loaded. And any files are not displayed on the file viewer on the right column. Below is my code, kindly let me know what could be the issue.

 

protected void Page_Load(object sender, EventArgs e)
        {
            try
            {
                if (!Page.IsPostBack)
                {
                    string[] viewPaths = Directory.GetDirectories(@"\\vmtywebAA02\develop\", "*", SearchOption.TopDirectoryOnly);

                    RadFileExplorer1.Configuration.ViewPaths = viewPaths;
                    RadFileExplorer1.Configuration.SearchPatterns = new[] { "*.*" };
                    RadFileExplorer1.Configuration.ContentProviderTypeName = typeof(CustomFileSystemProvider).AssemblyQualifiedName;
                }
            }
            catch (Exception)
            {
                throw;
            }
        }

[Vessy]

Hi Saravanan,

By design RadFileExplorer can work only with virtual paths to folders placed inside the application root directory. In order to list the content of a shared drive you have to implement a custom contet provided like the one attached by us here: Use RadFileExplorer with physical and shared folder's paths

Can you verify that you are using this provider in your application or did you implement your own one? i am asking you that as the described behavior is usually experienced when FileExplorer cannot access the given paths properly and so only a folder with the name of the root directory is created, without accessing its actual content. If this is not the case, though, please, prepare and send us a runnable version of your project so we can examine the problematic behavior at our side.

Regards,
Vessy
Telerik