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RadFileExplorer not showing files from virtual directory

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FileExplorer
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Jo
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Jo asked on 09 Feb 2017, 04:34 AM

Hi,

I am using RadFileExplorer and trying to show files from a virtual directory (exists on the same IIS Website). the virtual directory is working fine and accessible from browsers also through <a > as well. But RadFileExplorer shows nothing and is completely blank. I am also not able to debug the issue. please help. Snapshots are attached.

 

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Vessy
Telerik team
answered on 09 Feb 2017, 12:46 PM
Hi Jo,

Please, make sure that there are no any JavaScript errors thrown on the page when RadFileExplorer is loaded as this will prevent the executing of its built-in logic.

Regards,
Vessy
Telerik by Progress
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Jo
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answered on 10 Feb 2017, 12:34 AM

Hi Vessy,

Thanks for the reply. I have checked the error console for javascript errors and there was none. In fact, there is no javascript written on the page. Please have a look at the screenshot. I also have enabled the directory browsing for the virtual directory and it is working fine on a browser. Please help as it is really pissing me off.

Regards,

Asim Zafar

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Vessy
Telerik team
answered on 14 Feb 2017, 02:04 PM
Hi Asim,

I do not see any Script manager in the attached mark-up screenshot - can you verify you have such added to the page?

Can you share the folder structure of your application with us? Is the BbcDocStore folder placed inside the root folder of your application? I am attaching a very simple project to this reply demonstrating the file Structure RadFileExplorer expects with such configuration (you will need to add the Telerik Dlls to the bin folder of the site). Are you experiencing the same problem with it?

Regards,
Vessy
Telerik by Progress
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Jo
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answered on 15 Feb 2017, 10:37 PM

Hi Vessy,

Thanks for the reply. RadScriptManage was already there but was missed in the screen shot. "BbcDocStore" is a folder that exists on a different server but added as a virtual directory in the IIS Website. I have enabled directory browsing and it is working fine in the browser. Also the required dlls are already added as the application is using other telerik controls. I am not sure what exactly is the error as there is no debugging information is available. Please help.

 

Regards,

Asim Zafar

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Vessy
Telerik team
answered on 16 Feb 2017, 07:21 AM
Hi Asim,

The most probable reason for the described problem is not sufficient permissions given to the folder loaded in FileExplorer. Please note, that even if the application is allowed to view this folder, RadFileExplorer also needs edit permissions to the paths given as its Upload/DeletePaths. Can you make the permission tests described here and let us know the result?
http://docs.telerik.com/devtools/aspnet-ajax/controls/fileexplorer/troubleshooting/common-issues#an-error-like--because-the-application-did-not-have-enough-permissions-occurs-only-in-a-production-environment-how-to-debug-the-issue

Regards,
Vessy
Telerik by Progress
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Jo
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answered on 24 Feb 2017, 05:33 AM

Hi Vessy,

That solved my problem....thanks a lot mate....

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Vessy
Telerik team
answered on 24 Feb 2017, 08:31 AM
Hi,

You are welcome, Jo - I am glad I managed to help.


Regards,
Vessy
Telerik by Progress
Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
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