RadFileExplorer not showing files from virtual directory

8 posts, 1 answers
  1. Jo
    Jo avatar
    7 posts
    Member since:
    Oct 2013

    Posted 08 Feb 2017 Link to this post

    Hi,

    I am using RadFileExplorer and trying to show files from a virtual directory (exists on the same IIS Website). the virtual directory is working fine and accessible from browsers also through <a href=""> as well. But RadFileExplorer shows nothing and is completely blank. I am also not able to debug the issue. please help. Snapshots are attached.

     

  2. Vessy
    Admin
    Vessy avatar
    1688 posts

    Posted 09 Feb 2017 Link to this post

    Hi Jo,

    Please, make sure that there are no any JavaScript errors thrown on the page when RadFileExplorer is loaded as this will prevent the executing of its built-in logic.

    Regards,
    Vessy
    Telerik by Progress
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  3. Jo
    Jo avatar
    7 posts
    Member since:
    Oct 2013

    Posted 09 Feb 2017 Link to this post

    Hi Vessy,

    Thanks for the reply. I have checked the error console for javascript errors and there was none. In fact, there is no javascript written on the page. Please have a look at the screenshot. I also have enabled the directory browsing for the virtual directory and it is working fine on a browser. Please help as it is really pissing me off.

    Regards,

    Asim Zafar

  4. Vessy
    Admin
    Vessy avatar
    1688 posts

    Posted 14 Feb 2017 Link to this post

    Hi Asim,

    I do not see any Script manager in the attached mark-up screenshot - can you verify you have such added to the page?

    Can you share the folder structure of your application with us? Is the BbcDocStore folder placed inside the root folder of your application? I am attaching a very simple project to this reply demonstrating the file Structure RadFileExplorer expects with such configuration (you will need to add the Telerik Dlls to the bin folder of the site). Are you experiencing the same problem with it?

    Regards,
    Vessy
    Telerik by Progress
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  5. Jo
    Jo avatar
    7 posts
    Member since:
    Oct 2013

    Posted 15 Feb 2017 in reply to Vessy Link to this post

    Hi Vessy,

    Thanks for the reply. RadScriptManage was already there but was missed in the screen shot. "BbcDocStore" is a folder that exists on a different server but added as a virtual directory in the IIS Website. I have enabled directory browsing and it is working fine in the browser. Also the required dlls are already added as the application is using other telerik controls. I am not sure what exactly is the error as there is no debugging information is available. Please help.

     

    Regards,

    Asim Zafar

  6. Answer
    Vessy
    Admin
    Vessy avatar
    1688 posts

    Posted 16 Feb 2017 Link to this post

    Hi Asim,

    The most probable reason for the described problem is not sufficient permissions given to the folder loaded in FileExplorer. Please note, that even if the application is allowed to view this folder, RadFileExplorer also needs edit permissions to the paths given as its Upload/DeletePaths. Can you make the permission tests described here and let us know the result?
    http://docs.telerik.com/devtools/aspnet-ajax/controls/fileexplorer/troubleshooting/common-issues#an-error-like--because-the-application-did-not-have-enough-permissions-occurs-only-in-a-production-environment-how-to-debug-the-issue

    Regards,
    Vessy
    Telerik by Progress
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  7. Jo
    Jo avatar
    7 posts
    Member since:
    Oct 2013

    Posted 23 Feb 2017 in reply to Vessy Link to this post

    Hi Vessy,

    That solved my problem....thanks a lot mate....

  8. Vessy
    Admin
    Vessy avatar
    1688 posts

    Posted 24 Feb 2017 Link to this post

    Hi,

    You are welcome, Jo - I am glad I managed to help.


    Regards,
    Vessy
    Telerik by Progress
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
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