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RadEditor working, recent compatibility issues?

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Dragan
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Dragan asked on 16 Jan 2019, 02:24 PM

Hi,

We have an old .NET 3.5 web-site that uses RadEditor for rich text editing operations. The last version of the Telerik DLLs was 2011.2.915.35 and with this configuration, the web-site functioned well until end of December.

Currently, the RadEditor is blocked when you try to open it and no text is rendered in edit mode. This is happening in all modern browsers including Edge except in IE11 where it works only in compatibility mode. I added the meta tag http-equiv="X-UA-Compatible" content="IE=EmulateIE7" /> and it only affects IE11.

I upgraded to a newer version 2014.1.403.35 also downloaded the latest trial build 2018.3.910.35 with no luck - the same behaviour.

 

Any ideas?

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Rumen
Telerik team
answered on 17 Jan 2019, 02:31 PM
Hi Dragan,

There should be some JavaScript error which is blocking the editor loading. Can you please check in the console for errors and let me know what's inside it?

You can also try to enable the CDN scripts or disable them depending on which setting you use: 

<telerik:RadScriptManager
    ID="RadScriptManager1"   
    runat="server"   
    CdnSettings-TelerikCdn="Enabled">
</telerik:RadScriptManager>


You can also test the live demos to see whether they work as expected: https://demos.telerik.com/aspnet-ajax/editor. They run the latest version 2019.1.115.

Regards,
Rumen
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Dragan
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Rumen
Telerik team
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