RadEditor with Ajax, using UpdatePanelAnimationExtender, issue on FireFox

4 posts, 0 answers
  1. Laurie
    Laurie avatar
    144 posts
    Member since:
    Feb 2007

    Posted 12 Nov 2007 Link to this post

    I'm using RadEditor and Ajax, and recently added an UpdatePanelAnimationExtender to display a "Saving..." message when the user hits a save button.  This works just fine in IE 6 and 7, but in Firefox RadEditor shows up on load without any contents (these are being written to RE in pagebehind) and without the user's having the ability to click in RadEditor to edit.  The code is as below.  Any help would be much appreciated.


    ASPX file:
    <%@ Page Language="C#" AutoEventWireup="true" CodeFile="testit.aspx.cs" Inherits="testit" Title="Untitled Page"
        EnableEventValidation="false" ValidateRequest="false" %>

    <%@ Register Assembly="RadEditor.Net2" Namespace="Telerik.WebControls" TagPrefix="radE" %>
        <script type="text/javascript" language="javascript">
        function onUpdating(){
            // get the update progress div
            var updateProgressDiv = $get('updateProgressDiv');
            // make it visible
            updateProgressDiv.style.display = '';

            //    set the progress element to this position
            Sys.UI.DomElement.setLocation (updateProgressDiv, 200, 200);       


        function onUpdated() {
            // get the update progress div
            var updateProgressDiv = $get('updateProgressDiv');
            // make it invisible
            updateProgressDiv.style.display = 'none';
            Sys.UI.DomElement.setLocation (updateProgressDiv, -300, -300);       
    <form id="form1" runat="server">
    <asp:ScriptManager ID="ScriptManager1" runat="server">
    <asp:UpdatePanel ID="UpdatePanel1" runat="server"><ContentTemplate>
        <radE:RadEditor ID="RadEditor1" runat="server">
        <asp:AsyncPostBackTrigger ControlID="btnNumReferences" EventName="Click" /></Triggers>
                <ajaxToolkit:UpdatePanelAnimationExtender ID="upaeSaving" runat="server" TargetControlID="UpdatePanel1">
                        <Parallel duration="0">
                            <%-- place the update progress div over the gridview control --%>
                            <ScriptAction Script="onUpdating();" /> 
                            <%-- fade-out the GridView --%>
                            <%-- FadeOut minimumOpacity=".5" /--%>
                        <Parallel duration="0">
                            <%-- fade back in the GridView --%>
                            <%-- FadeIn minimumOpacity=".5" /--%>
                            <%--find the update progress div and place it over the gridview control--%>
                            <ScriptAction Script="onUpdated();" />

        <asp:Button ID="btnNumReferences" runat="server" Text="Update Text" OnClick="btnNumReferences_Click" />
                    <div id="updateProgressDiv" style="display: none;">
                        <asp:Image ID="Image1" runat="server" ImageUrl="~/images/Saving.gif" />


    Code File:
    using System;
    using System.Data;
    using System.Configuration;
    using System.Collections;
    using System.Web;
    using System.Web.Security;
    using System.Web.UI;
    using System.Web.UI.WebControls;
    using System.Web.UI.WebControls.WebParts;
    using System.Web.UI.HtmlControls;

    public partial class testit : System.Web.UI.Page
        protected void Page_Init(object sender, EventArgs e)
            RadEditor1.Html = "First Time Through";
        protected void Page_Load(object sender, EventArgs e)
        protected void btnNumReferences_Click(object sender, EventArgs e)
            RadEditor1.Html = "Second Time Through";

  2. Lini
    Lini avatar
    2144 posts

    Posted 13 Nov 2007 Link to this post

    Hi Laurie,

    Which RadEditor version are you using? I can see from the code that you have the normal RadEditor for ASP.NET and not the "Prometheus" version. I tried the 7.21 release with the code you sent and managed to reproduce the problem. It turned out that the UpdatePanelAnimationExtender moves the editor HTML element, which produces the error in Firefox. 

    The problem will be fixed in the next official RadEditor release. If you want to get the fix earlier, please open a formal support ticket and we will send you a hotfix build. The fix actually adds a new function to the RadEditor API. You need to call that function after the page loads in order to fix the compatibility problem between the editor and the UpdatePanelAnimationExtender.

    <script type="text/javascript">  
        // Attach a handler to the load event.  
        function applicationLoadHandler() {  
            if (typeof(RadEditorGlobalArray) != "undefined")  
                for (i=0;i<RadEditorGlobalArray.length;i++);  

    The script needs to be added at the bottom of your page (after the ScriptManager control). It goes through all editors on the page and updates them.

    Kind regards,
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. Laurie
    Laurie avatar
    144 posts
    Member since:
    Feb 2007

    Posted 14 Nov 2007 Link to this post

    Sorry.  I'm not using Prometheus.  I'm using 7.1.2. 

    If the next release is more than a month in the future, I'd definitly like to get a hotfix build.  How do I open up a formal support ticket?


  4. Rumen
    Rumen avatar
    13197 posts

    Posted 15 Nov 2007 Link to this post

    Hi Laurie,

    To open a support ticket you should log into your Client.net account -> My Support Tickets -> Submit a support ticket -> expand the RadControls for ASP.NET treeview -> click on the New Support Ticket button next to RadEditor for ASP.NET label.

    Kind regards,
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
Back to Top