Hi,
We are using the RADEditor 6.0.1 in a Visual Studio 2003 1.1 web app, and I am receiving a deign time and error during runtime r.a.d.editor v6.0.1: You have not copied the RadControls folder to the root folder of your web-application or you have applied an update incorrectly. To resolve the problem, review this link.. The link does not work but I have copied the RadControls folder over to my website location-no updates were performed. Are there any other files that I need in the RadControls\Editor folder other than the xml file with the menu/editor options that I am missing?
Thanks,
Gary
We are using the RADEditor 6.0.1 in a Visual Studio 2003 1.1 web app, and I am receiving a deign time and error during runtime r.a.d.editor v6.0.1: You have not copied the RadControls folder to the root folder of your web-application or you have applied an update incorrectly. To resolve the problem, review this link.. The link does not work but I have copied the RadControls folder over to my website location-no updates were performed. Are there any other files that I need in the RadControls\Editor folder other than the xml file with the menu/editor options that I am missing?
Thanks,
Gary
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Gary
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answered on 02 Mar 2009, 01:28 PM
Update-
I am able to see the editor in design mode, but I still receive the error in runtime. I copied the controls, disalogs, intellisense, localiztion, scripts, skins, xhtml folders to the RadControls/Editor folder as well asdialogloaderJavacript and Session controls, dialog aspx files. Any idea why runtime is having problems?
<rad:RadEditor id=radedit_Msg Width="500px" visible="True" Font-Name="Arial" ShowPreviewMode="false" ShowSubmitCancelButtons="false" SaveInFile="False" EnableEnhancedEdit="False" ShowHtmlMode="True" Editable="True" RadControlsDir="~/RadControls" ToolsFile="~/RadControls/Editor/ToolsFile_Basic.xml" Height="150px" runat="server"></rad:RadEditor>
I am able to see the editor in design mode, but I still receive the error in runtime. I copied the controls, disalogs, intellisense, localiztion, scripts, skins, xhtml folders to the RadControls/Editor folder as well asdialogloaderJavacript and Session controls, dialog aspx files. Any idea why runtime is having problems?
<rad:RadEditor id=radedit_Msg Width="500px" visible="True" Font-Name="Arial" ShowPreviewMode="false" ShowSubmitCancelButtons="false" SaveInFile="False" EnableEnhancedEdit="False" ShowHtmlMode="True" Editable="True" RadControlsDir="~/RadControls" ToolsFile="~/RadControls/Editor/ToolsFile_Basic.xml" Height="150px" runat="server"></rad:RadEditor>
0
Hello Gary,
If you have copied the RadControls folder properly (like you specify in your message), there should not be any problem.
One thing you could try is to remove the RadControlsDir="~/RadControls" setting - becase you set it to the "default" location where RadEditor will look for its files anyway.
One other possibility is that in the COPY process some permissions were not set properly - that is, your RadControls folder might have retained a limited permission set from its original location. Hence, it is possible that the ASP.NET process/worker thread is not able to "see" those files. Please make sure that the worker thread has all the needed permissions.
In case the error does not go away, we will need you to open a support ticket and send us a project that demonstrates the issue. Once we can run it locally, we will correct the problem and send you back a working project.
All the best,
Tervel
the Telerik team
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If you have copied the RadControls folder properly (like you specify in your message), there should not be any problem.
One thing you could try is to remove the RadControlsDir="~/RadControls" setting - becase you set it to the "default" location where RadEditor will look for its files anyway.
One other possibility is that in the COPY process some permissions were not set properly - that is, your RadControls folder might have retained a limited permission set from its original location. Hence, it is possible that the ASP.NET process/worker thread is not able to "see" those files. Please make sure that the worker thread has all the needed permissions.
In case the error does not go away, we will need you to open a support ticket and send us a project that demonstrates the issue. Once we can run it locally, we will correct the problem and send you back a working project.
All the best,
Tervel
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.