RadEditor Problem enter Text in Ipad

[santosh]

Hi,
I'm using the Telerik RadEditor on our website.  When I browse to it on an iPad and I try to enter text  but does not allow the entry of text the onscreen keyboard doesn't pop up.

The iPad uses Safari which is listed as supported for RadEditor...

Anyone solved this problem?

[Joel]

(Moved from TeamPulse forum to RadEditor for ASP.NET AJAX forum)

Joel
the Telerik team

[Rumen]

Hello Santosh,

It is recommended to upgrade to the latest official version of RadControls for ASP.NET AJAX Q1 2011 (version 2011.1.315) where RadEditor offers support for iPad.

If you use an older version, you can also review our KB article on iPhone/iPad compatibility at http://www.telerik.com/support/kb/aspnet-ajax/editor/support-for-iphone-browser.aspx

Please note that at the moment it is not possible to use the rich text editing features of the RadEditor on an iPhone/iPad browser. The mobile Safari browsers do not support the contenteditable attribute and will not show the keyboard when you tap inside a contenteditable element. For this reason the editor is rendered as a standard textarea element on an iPhone/iPad browser.

We hope that a future version of the mobile Safari browser will support the contenteditable attribute and rich text editors like RadEditor will be usable on the Apple mobile platform.

Best regards,
Rumen
the Telerik team

[Brendan]

iOS 5 now supports the contenteditable attribute. Can the RadEditor be updated to detect iPhones and iPads running this version so that the RadEditor is displayed normally rather than as a textarea?

[Rumen]

Hello Brendan,

The temporary hack that you can use is to set

RadEditor1.EnableTextareaMode = false;

in the Page_Load() event handler.

We will try to provide official support for iOS 5 for Q3 2011.

Best regards,
Rumen
the Telerik team

[Anne Chinn]

Q3 2011? Do you mean before the end of the year?

Thanks,

Anne

[Rumen]

Hello Anne,

We will release next week Q3 2011 Beta. The official release of Q3 2011 will be next month.
For example Q3 2010 was released on 9^th of November 2010.


Best regards,
Rumen
the Telerik team

[Jessica Spaulding]

I just checked the release notes for: RadControls for ASP.NET AJAX, 2011.3 1115 (Nov 16, 2011) and see no reference to iOS 5 RadEditor support.  Was this included and left out of the notes or not?

Thanks.

[Rumen]

Hi Jessica,

Yes, the latest Q3 2011 release of RadEditor for ASP.NET AJAX offers support for iOS 5. Its toolbar buttons should be enabled and you can edit and produce XHTML content with it.

Best regards,
Rumen
the Telerik team

[Stuart Hemming]

This doesn't appear to work properly. At least here, in this forum, as I type this post on my iPad, there is no toolbar.

[Rumen]

Hi,

The editor used in the Telerik forums is not the latest build. Do you experience the problem with the Default Example of RadEditor which works with the latest Q1 2012 version of the control?

Kind regards,
Rumen
the Telerik team

[Stuart Hemming]

Rumen, I didn't realise that. Yes, the demo you pointed at works just fine. When will the forums be updated to use the new controls?

[Rumen]

Hi,

The upgrade to the latest build of RadControls for ASP.NET AJAX is not decided yet and currently I could not provide a firm estimate when it will occur.

Kind regards,
Rumen
the Telerik team

[Santanaf]

I've upgraded and 99% works as expected, but I'm seeing one issue. It seems that when I'm in the editor area and the contents of the editor extend beyond the bounds of the editor, there is no way to scroll within the editor area. You can't scroll win two fingers, can't scroll by selecting text, not by one finger when editing. Any ideas?

[Rumen]

Hi,

The disabled scrolling inside the iframe elements in mobile Safari is known limitation for iPad. There is a workaround http://www.telerik.com/community/forums/aspnet-ajax/window/ipad-iphone-support.aspx which unfortunately is not applicable for RadEditor.

This is a feature that the Apple WebKit developers should enable in the iPad browser.

Best regards,
Rumen
the Telerik team