RadEditor Occur problem in Safari and Opera

2 posts, 0 answers
  1. abdul
    abdul avatar
    11 posts
    Member since:
    May 2011

    Posted 28 Jul 2011 Link to this post


    Number of times we have previously email telerik regarding this problem/issue: 2 (Two)

    We bought telerik components just to use the editor in our project. We were shown how the editor works as per our requirement.
    Now we have implemented it in our project and spent numerous hours making this update but due to the problems (mentioned below) we are unable to launch our project with telerik editor.

    I have sent an email before regarding the below-mentioned problems but have not been receiving any response from telerik.
    We will really appreciate it if you can help us solve this problem so we can launch our project on a timely basis.

    radeditor does not work properly in Opera and Safari.
    I used editor in this way,
    split editor text area and toolbar in different frames
    In safari, editor never load and toolbar as well while,
    In Opera, two toolbar load for one text area so toolbar conflict with each other and some option do not work properly. In toolbar there is a HTML button when click this button a radwindow open containing text area which get the Html of focused editor, sometime radwindow do not open and sometime it contain the html of any editor which is not focused
    Download the project from following link, test and solve this issue

  2. Rumen
    Rumen avatar
    13755 posts

    Posted 01 Aug 2011 Link to this post

    Hello Abdul,

    Safari problem:
    The problem was due to a bug in Safari which we were able to solve using the following code:

    Old code in Editor.aspx:


    New code:

    var toolbars = wnd.get_contentElement();         
    var div1 = document.createElement("DIV");      
    div1 = wnd.get_contentElement();         

    Opera problem:
    I was unable to reproduce this problem. In the provided project there is missing a HTML button which opens a RadWindow dialog. Could you please provide a video, a project and more instructions how to reproduce this behavior.

    Best regards,
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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