[Solved] RadEditor not loading control on server (works locally)

[Zeyad]

The RadEditor control does not seem to be loading any of its css or js. 

I am getting a failed to load resource for Telerik.Web.UI.WebResource.axd. I believe the issue is that I am hosting an asp.net site within a subfolder. 

Here is my web.config code from my subfolder:

<configuration>

  <appSettings>
    <add key="Telerik.ScriptManager.TelerikCdn" value="Disabled" />
    <add key="Telerik.StyleSheetManager.TelerikCdn" value="Disabled" />
  </appSettings>
  <system.web>
    <customErrors mode="Off" />
    <compilation debug="true" targetFramework="4.0">
      <assemblies>
        <add assembly="System.Data.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" />
      </assemblies>
    </compilation>
    <pages>
      <controls>
        <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI" />
      </controls>
    </pages>
    <httpHandlers>
      <add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false" />
      <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false" />
      <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false" />
      <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" />
      <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />
    </httpHandlers>
    <httpModules>
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" />
      <add name="RadCompression" type="Telerik.Web.UI.RadCompression" />
    </httpModules>
  </system.web>
  <system.webServer>
    <validation validateIntegratedModeConfiguration="false" />
    <modules runAllManagedModulesForAllRequests="true">
      <remove name="RadUploadModule" />
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" preCondition="integratedMode" />
      <remove name="RadCompression" />
      <add name="RadCompression" type="Telerik.Web.UI.RadCompression" preCondition="integratedMode" />
    </modules>
    <handlers>
      <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" />
    </handlers>
  </system.webServer>
</configuration>

I have already marked my subfolder as an application on my host server. Any ideas how to resolve this issue?

Zeyad

[Rumen]

Hello,

Try the following web.config file:

<?xml version="1.0"?>
<!--
  For more information on how to configure your ASP.NET application, please visit
  http://go.microsoft.com/fwlink/?LinkId=169433
  -->
<configuration>
    <system.web>
        <compilation debug="true" targetFramework="4.0">
            <assemblies>
                <add assembly="System.Design, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
                <add assembly="System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
                <add assembly="System.Speech, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            </assemblies>
        </compilation>
        <authentication mode="Forms">
            <forms loginUrl="~/Account/Login.aspx" timeout="2880"/>
        </authentication>
        <membership>
            <providers>
                <clear/>
                <add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider" connectionStringName="ApplicationServices" enablePasswordRetrieval="false" enablePasswordReset="true" requiresQuestionAndAnswer="false" requiresUniqueEmail="false" maxInvalidPasswordAttempts="5" minRequiredPasswordLength="6" minRequiredNonalphanumericCharacters="0" passwordAttemptWindow="10" applicationName="/"/>
            </providers>
        </membership>
        <profile>
            <providers>
                <clear/>
                <add name="AspNetSqlProfileProvider" type="System.Web.Profile.SqlProfileProvider" connectionStringName="ApplicationServices" applicationName="/"/>
            </providers>
        </profile>
        <roleManager enabled="false">
            <providers>
                <clear/>
                <add name="AspNetSqlRoleProvider" type="System.Web.Security.SqlRoleProvider" connectionStringName="ApplicationServices" applicationName="/"/>
                <add name="AspNetWindowsTokenRoleProvider" type="System.Web.Security.WindowsTokenRoleProvider" applicationName="/"/>
            </providers>
        </roleManager>
        <httpHandlers>
            <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false"/>
            <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false"/>
            <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false"/>
        </httpHandlers>
    </system.web>
    <system.webServer>
        <modules runAllManagedModulesForAllRequests="true"/>
        <validation validateIntegratedModeConfiguration="false"/>
        <handlers>
            <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler"/>
            <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource"/>
            <add name="Telerik_Web_UI_SpellCheckHandler_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler"/>
        </handlers>
    </system.webServer>
</configuration>

If this does not help, test with enabled CDN scripts.

Greetings,
Rumen
the Telerik team

[Zeyad]

Thanks. I tired using the web.config file and ran into the following error:
Unknown server tag 'telerik:RadStyleSheetManager'.

I tried using enabled CDN scripts and everything looks good, but the radeditor control does not work. I cannot add text and all buttons in the toolbar do nothing.

Is there a specific way to register the assemblies when using a sub folder on my asp.net server?

Zeyad

[Rumen]

Hi,

Have you added this declaration in the page with <telerik:RadStyleSheetManager>

<%@ Register TagPrefix="telerik" Namespace="Telerik.Web.UI" Assembly="Telerik.Web.UI" %>

If the editor is disabled this means that there is a JavaScript error on the page and its scripts are not loaded.

Note that Telerik.Web.UI.dll is a standard ASP.NET assembly and it could work without problem in sub folders.

Greetings,
Rumen
the Telerik team