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RadEditor Loses Entered Value

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Kristin
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Kristin asked on 03 Feb 2016, 11:08 PM

 I am trying to access text entered into a RadEditor but when I try to retrieve the value in a button click event there isn't any value there.  It works fine in Chrome but not IE 11.

 

Here is the UI tag:

 <td colspan="6">

 <telerik:RadEditor ID="reCommentsJDEItem" runat="server" ToolbarMode="ShowOnFocus" ToolsFile="~/BasicTools.xml" CssClass="td" Enabled="false"EditModes="Design" AutoResizeHeight="true" Height="80px"></telerik:RadEditor></td>

 

From the click event:

oPackSlipDetail.Comments = reCommentsJDEItem.Content;

 

No value appears even though something has been typed.  Version I am using: 2016.1.113.35  Runtime: v2.0.50727

 

Thanks

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Marin Bratanov
Telerik team
answered on 08 Feb 2016, 11:54 AM

Hi Kristin,

Could you review the following article that treats such a problem and see whether your situation is listed there: http://docs.telerik.com/devtools/aspnet-ajax/controls/editor/troubleshooting/editor-content-is-not-saved-after-ajax-update? If not, can you provide here a small snippet that reproduces the problem?

Regards,

Marin Bratanov
Telerik
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Kristin
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Marin Bratanov
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