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Radeditor delete text when resize text onChrome

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Nhan
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Nhan asked on 26 Sep 2013, 03:39 PM
Hello

I use Radeditor and it work good on IE9 and FireFox v 23.0.1 but on Chrome v29.0.1547.76 I had a problem, when I select text in content I want to resize font then i click on RealFontSize and choose fontsize i want and Radeditor delete that text.

Hopefully, someone out their can respond quickly....
Thank you very much

<telerik:RadEditor ID="reDesc" runat="server" EnableResize="false" Width="640px" Height="250px">
                            <Tools>
                            <telerik:EditorToolGroup>
                                <telerik:EditorTool Name="Bold" />
                                <telerik:EditorTool Name="Italic" />
                                <telerik:EditorTool Name="Underline" />
                                <telerik:EditorTool Name="JustifyCenter"/>
                                <telerik:EditorTool Name="JustifyFull"/>
                                <telerik:EditorTool Name="JustifyLeft"/>
                                <telerik:EditorTool Name="JustifyRight"/>
                                <telerik:EditorTool Name="imageManager"/>
                                <telerik:EditorTool Name="linkManager"/>
                                <telerik:EditorTool Name="tablewizard"/>
                                <telerik:EditorTool Name="pastefromword" />
                                <telerik:EditorSeparator />
                                <telerik:EditorTool Name="ForeColor" />
                                <telerik:EditorTool Name="BackColor" />
                                <telerik:EditorSeparator />
                                <telerik:EditorTool Name="FontName" />
                                <telerik:EditorTool Name="RealFontSize" />
                            </telerik:EditorToolGroup>
                        </Tools>
                        <ImageManager
                        UploadPaths="~/Admincp/images"
                        DeletePaths="~/Admincp/images"
                        ViewPaths="~/Admincp/images"
                        MaxUploadFileSize="300000"/>
                        <Content></Content>
                    </telerik:RadEditor>

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Marin Bratanov
Telerik team
answered on 01 Oct 2013, 10:08 AM
Hello Nhan,

I tried to reproduce this behavior with your markup, but things seem to work fine on my end. You can find attached a short video from my experiment in case I am missing something.
Can you reproduce this behavior in our online demos (or in the beta demos)? If so, please share the link where you can reproduce it along with a detailed list of stesp we need to take in order to observe it, so we can investigate it.
If things work fine there as they do with me, I would advise that you upgrade your controls to the latest and see if this helps.

Regards,
Marin Bratanov
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Nhan
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answered on 01 Oct 2013, 03:19 PM
Hello Marin Bratanov,

Thanks a lot for your answer, I tried to reproduce it many times but i still got issue.  And this is a link i tried to reproduce RadEditor, would you please test it again ?
http://hoivien.clbtrieuphu.vn/Radeditor.aspx
And this is my markup in file Radeditor.aspx

Regards
<%@ Page Language="C#" AutoEventWireup="true" CodeFile="Radeditor.aspx.cs" Inherits="Radeditor" %>
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
 
<head id="Head1" runat="server">
    <title></title>
</head>
<body>
    <form id="form1" runat="server">
        <telerik:RadScriptManager ID="RadScriptManager1" runat="server"></telerik:RadScriptManager>
        <telerik:RadAjaxManager ID="RadAjaxManager1" runat="server"></telerik:RadAjaxManager>
        <telerik:RadFormDecorator ID="RadFormDecorator1" DecoratedControls="All" runat="server" />
        <telerik:RadEditor ID="reDesc" runat="server" EnableResize="false" Width="640px" Height="500px">
                            <Tools>
                            <telerik:EditorToolGroup>
                                <telerik:EditorTool Name="Bold" />
                                <telerik:EditorTool Name="Italic" />
                                <telerik:EditorTool Name="Underline" />
                                <telerik:EditorTool Name="JustifyCenter"/>
                                <telerik:EditorTool Name="JustifyFull"/>
                                <telerik:EditorTool Name="JustifyLeft"/>
                                <telerik:EditorTool Name="JustifyRight"/>
                                <telerik:EditorTool Name="imageManager"/>
                                <telerik:EditorTool Name="linkManager"/>
                                <telerik:EditorTool Name="tablewizard"/>
                                <telerik:EditorTool Name="pastefromword" />
                                <telerik:EditorSeparator />
                                <telerik:EditorTool Name="ForeColor" />
                                <telerik:EditorTool Name="BackColor" />
                                <telerik:EditorSeparator />
                                <telerik:EditorTool Name="FontName" />
                                <telerik:EditorTool Name="RealFontSize" />
                            </telerik:EditorToolGroup>
                        </Tools>
                        <ImageManager
                        UploadPaths="~/Admincp/images"
                        DeletePaths="~/Admincp/images"
                        ViewPaths="~/Admincp/images"
                        MaxUploadFileSize="300000"/>
                        <Content></Content>
                    </telerik:RadEditor>
    </form>
</body>
</html>
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Marin Bratanov
Telerik team
answered on 01 Oct 2013, 03:59 PM
Hi Nhan,

I saw in that page that the RadControls version is Q1 2009. This is far older then Chrome and it cannot support it. Put simply, when the 2009 version was being developed there was no Chrome to test against. What I can suggest is upgrading your controls to the latest version to get compatibility with the modern browsers of the day.


Regards,
Marin Bratanov
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Nhan
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answered on 01 Oct 2013, 04:16 PM
Hi Marin Bratanov,

Thank you very much for your support, I'm going to think about your suggestion.

Regards,
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Nhan
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