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RadDropDown List Placement Issue In Chrome

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DurgaSrinivas
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DurgaSrinivas asked on 03 Sep 2015, 11:12 AM

How to place  the drop-down list to expand on the page immediately below the input area in chrome Browser.

It is working Fine in Firefox and IE but in chrome  its not working properly.

The Issue occurs  â€‹when the Page is Scrolled down and when we are opening the drop-down list

it is detaching from the immediately below the input area.

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Magdalena
Telerik team
answered on 07 Sep 2015, 11:54 AM
Hello,

We have tested the RadDropDown and RadComboBox, but the issue did not occurs. The similar issue was in older version of our controls. Could you please try to update to the last version? If the issue still occurs, could you please open a support ticket, so you will be able to attach a sample project where the issue is reproduced?

Regards,
Magdalena
Telerik
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DurgaSrinivas
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answered on 11 Sep 2015, 10:05 AM

Hi Magdalena,

We are using the Version 2009.2.701.35.Is this issue occurring because of using the older version ?.

Let us know so that we can request our Client to update the version.

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Magdalena
Telerik team
answered on 15 Sep 2015, 12:08 PM
Hi Durga,

Actually this issue was resolved in the 2015.1 version by closing the popup when start scrolling. Upgrading to this or newer version will resolve the issue.

Do not hesitate to contact us if you have other questions.

Regards,
Magdalena
Telerik
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DurgaSrinivas
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answered on 25 Sep 2015, 07:28 AM

Hi Magdalena,

 It is not fixed by Closing the popup manually  when start scrolling.

As it was menctioned in the Link : http://www.telerik.com/support/kb/aspnet-ajax/combobox/details/the-dropdown-area-is-dispositioned-on-scroll-

content.onscroll = function()           
            {           
                var combo = <%= RadComboBox1.ClientID %>;       
                combo.HideDropDown();        
            }  

We are getting  this issue  when we are selecting the Rad Combo box without any scroll on the page.

we are facing this issue only in chrome browser.

Is there any solution without Upgrading to new version. 

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Ivan Danchev
Telerik team
answered on 30 Sep 2015, 06:29 AM
Hello Durga,

We will try to find a workaround that would not involve upgrading, but as my colleague Magdalena pointed out we would need to reproduce the issue at our end. Please, open a support ticket and attach a sample project that demonstrates the observed expand behavior of the control. Our guidelines can help you isolate the problem.

Regards,
Ivan Danchev
Telerik
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DurgaSrinivas
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Magdalena
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DurgaSrinivas
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Ivan Danchev
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