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radconfirm ok and cancel button do not working

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Bernd
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Bernd asked on 16 Jan 2019, 02:02 PM

Hello Forum Members,

we have a problem with the JavaScript radconfirm dialog box.

On our local machine it is working fine. But on a customer windows server 2012, IIS8 with IE 

the buttons do not work properly. The debug console shows that it expects to call a .close method

but there is only a .Close method. So if we change that to .Close at runtime it works.

 

Any Suggestions?

 

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Rumen
Telerik team
answered on 17 Jan 2019, 05:41 PM
Hi,

I have the following suggestions:
  • Ensure that the page is not loaded in compatibility mode of IE, which renders it in Classic render mode, which is unsupported. See this articles for more information: Disable the Compatibility View mode of Internet Explorer.
  • Test with the brand new R1 2019 release of the controls (ver 2019.1.115). You can find the upgrade instructions here.
  • See what are the differences between yours IE and the customer's one (plugins, antivirus, proxy servers, firewalls and other).


Best regards,
Rumen
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