radconfirm ok and cancel button do not working

2 posts, 0 answers
  1. Bernd
    Bernd avatar
    1 posts
    Member since:
    Jan 2019

    Posted 16 Jan Link to this post

    Hello Forum Members,

    we have a problem with the JavaScript radconfirm dialog box.

    On our local machine it is working fine. But on a customer windows server 2012, IIS8 with IE 

    the buttons do not work properly. The debug console shows that it expects to call a .close method

    but there is only a .Close method. So if we change that to .Close at runtime it works.

     

    Any Suggestions?

     

  2. Rumen
    Admin
    Rumen avatar
    14028 posts

    Posted 17 Jan Link to this post

    Hi,

    I have the following suggestions:
    • Ensure that the page is not loaded in compatibility mode of IE, which renders it in Classic render mode, which is unsupported. See this articles for more information: Disable the Compatibility View mode of Internet Explorer.
    • Test with the brand new R1 2019 release of the controls (ver 2019.1.115). You can find the upgrade instructions here.
    • See what are the differences between yours IE and the customer's one (plugins, antivirus, proxy servers, firewalls and other).


    Best regards,
    Rumen
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