radconfirm ok and cancel button do not working

2 posts, 0 answers
  1. Bernd
    Bernd avatar
    1 posts
    Member since:
    Jan 2019

    Posted 16 Jan 2019 Link to this post

    Hello Forum Members,

    we have a problem with the JavaScript radconfirm dialog box.

    On our local machine it is working fine. But on a customer windows server 2012, IIS8 with IE 

    the buttons do not work properly. The debug console shows that it expects to call a .close method

    but there is only a .Close method. So if we change that to .Close at runtime it works.


    Any Suggestions?


  2. Rumen
    Rumen avatar
    14175 posts

    Posted 17 Jan 2019 Link to this post


    I have the following suggestions:
    • Ensure that the page is not loaded in compatibility mode of IE, which renders it in Classic render mode, which is unsupported. See this articles for more information: Disable the Compatibility View mode of Internet Explorer.
    • Test with the brand new R1 2019 release of the controls (ver 2019.1.115). You can find the upgrade instructions here.
    • See what are the differences between yours IE and the customer's one (plugins, antivirus, proxy servers, firewalls and other).

    Best regards,
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
Back to Top