RadComboBox on iPad issue

[Steve]

Hello, there is a problem with using RadComboBox on iPad, when the page has scrolling, client can't scroll the combobox and select some value, it's just scrolling a page instead. I could not find the working solution on the forum, so I decided to create new thread, please advice.

 

Test page and login credentials below:

http://umanage.serran.net/_Test/Illya/Default.aspx

iPadTest/iPadTest

[Vessy]

Hi Steve,

We are aware of this issue - the root  of it and the possible workarounds are explained in details here:
https://www.telerik.com/support/kb/aspnet-ajax/details/cannot-scroll-telerik-control-in-ios-11.3---the-page-scrolls-instead

You can add the following script in order to fix it for RadComboBox:

function fixGridSchedulerComboBoxDropDownList() {
    // For RadComboBox - .rcbScroll
    var fixed = $telerik.$(".rcbScroll");
    fixed.on('touchmove', function (e) {
        e.preventDefault();
    });
}
Sys.Application.add_load(fixGridSchedulerComboBoxDropDownList);

Regards,
Vessy
Progress Telerik

[Steve]

Thank you, Vessy.

[Vessy]

Hi,

You are welcome, Steve :)

Regards,
Vessy
Progress Telerik

[Doyle]

Has this been resolved in a new release? We abhor using script because it is a maintenance nightmare for our SaaS product. 

[Vessy]

Hi Doyle,

I am afraid that the provided workaround is not added internally in our source code and the only way to have the fix for the moment is to add it to the problematic pages.

Regards,
Vessy
Progress Telerik