RadCombobox click on "Select All" collapse the dropdown menu.

[Jim]

Hi all,

Not sure if anyone has experienced this issue. I have two filter control that based on RadCombobox. Everything works fine in IE9/10 until IE11 comes along. Users are reporting that when click on "Select all", the combobox collapse instead of select/unselect all options.

Is there any difference between IE11 and IE10 for RadCombobox to react different? How can I mitigate this issue when my user base primarily use latest IE browser?
Jim

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Here is my code for initialize the filters, which are separated as partial view controls.

SearchFilter.ascx


<%@ Register TagPrefix="telerik" Namespace="Telerik.Web.UI" Assembly="Telerik.Web.UI" %>
<asp:Label ID="Label1" runat="server" Text="Label" cssclass ="filterControl">Product Team</asp:Label>
<telerik:RadComboBox ID="ddclProductGroup" runat="server" dropdownautowidth="Enabled" OnItemDataBound="ComboBoxItemBound" EmptyMessage="Select Product Groups"
    CheckBoxes="true" EnableCheckAllItemsCheckBox="true" CheckedItemsTexts="DisplayAllInInput" cssclass ="filterControl">
    <Localization AllItemsCheckedString="Select All" CheckAllString="Select All" />
</telerik:RadComboBox>
<asp:Label ID="Label2" runat="server" Text="Label" cssclass ="filterControl">Office Version</asp:Label>
<telerik:RadComboBox ID="ddclOfficeVersion" runat="server" dropdownautowidth="Enabled" OnItemDataBound="ComboBoxItemBound" EmptyMessage="Select Office Versions"
    CheckBoxes="true" EnableCheckAllItemsCheckBox="true" CheckedItemsTexts="DisplayAllInInput" cssclass ="filterControl">
    <Localization AllItemsCheckedString="Select All" CheckAllString="Select All" />
</telerik:RadComboBox>
<asp:Button ID="btnQuery" runat="server" Text="Apply" OnClick="btnQuery_Click" cssclass ="filterControl" />

ComboboxItemBound
   protected void ComboBoxItemBound(object sender, RadComboBoxItemEventArgs e)
        {
            e.Item.Checked = true; //make dropdown checkboxes all selected 

            var cbox = ((RadComboBox)sender);
            int MaxWidth = 155;

            foreach (RadComboBoxItem item in cbox.Items)
            {
                int Width = TextWidth(item.Text);
                if (Width > MaxWidth)
                {
                    MaxWidth = Width;
                }
            }

            cbox.DropDownWidth = new Unit(MaxWidth);
        }

[Konstantin Dikov]

Hello Jim,

Please note that we are still in process of testing and fixing issues that our QA team reports with Internet Explorer 11.

Full Internet Explorer 11 support will be provided in the upcoming Q3 2013 release and if after that some issues arise, you could send us a Bug Report so that we could further research and do our best to fix it.

 
Regards,
Konstantin Dikov
Telerik

[Jim]

Thank youm, Konstantin. I understand it takes time to test and fix issues. However I just found out that this issue can be reproduce on Chrome as well. Would you mind checking?

Here are the version information:

Chrome Version 27.0.1453.116
Telerik Version 2012.2.912.40

[Konstantin Dikov]

Hello Jim,

I was not able to replicate the issue with the provided markup in Chrome (or in any browser whatsoever).

Please note that the "DropDownAutoWidth" was introduced in Q3 2012 SP1 (version 2012.3.1205) and is not available in your RadControls version.

For the issue you are facing, please try to update to our latest version and see if the problem still persists.

 
Regards,
Konstantin Dikov
Telerik

[Jim]

Hi Konstantin,

I have just updated to the 2013.2.717.40 version for Telerik.Web.UI dll. But the collapse of filter when I click on "select all" still happening.

The environment I am having issue is in Windows 8.1 preview, and it happens in both IE11 and Chrome. When I am in Windows 8, with IE10 and Chrome the filter is working as expected.

How may I generate the bug report?

Jim   

[Kate]

Hello Jim,

We tested the code that you provided but we could not get the issue that you describe. attached to this post you can find the code that I used from my side. Try using it and let me know how it goes.

Regards,
Kate
Telerik