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Radcheckbox column can't be checked

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Clive Hoggar
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Clive Hoggar asked on 03 Jan 2013, 09:15 PM
Hi 

I have a strange problem with the Gridcheckboxcolumn the row in edit mode (edit in place) . 
For at least one client using Chrome Browser (v 23.0) ,or on IE9, on a PC, the checkbox cannot be toggled. It ignores all clicks! 
All the other fields on the edit form work fine however.

On my Machine (a mac) using Chrome browser of the same vintage (or safari or IE or firefox), there is no issue
with the checkbox column. Checkbox can be toggled as expected.

Can someone give me pointer as to how to address this? I am baffled.

The column is like this:

<telerik:GridCheckBoxColumn DataField="PayOnline" DataType="System.Boolean"
            HeaderText="PayOnline" SortExpression="PayOnline" UniqueName="PayOnline">
            <HeaderStyle Width="30px" />
        </telerik:GridCheckBoxColumn>

I am using Q2 2010 . Site is running on Windows Server 2008 R2 with ASP.NET 4.0

Thanks for help!

Clive

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Clive Hoggar
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answered on 07 Jan 2013, 04:42 PM
OK, I feel a fool now...

My client has confessed that he was clicking the checkbox in the grid row, (which is not set up for inline editing) and ignoring the 'Edit' link alongside each row, plus ignoring the written instructions above the grid. This goes to illustrate the developers maxim "there's nothing so clear that it can't be misunderstood".

So I have added a tooltip to all cells reminding the user that they need to click the Edit link to do any editing.

I hope I didn't waste any one's time on this !

Clive
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