Radchart loads locally through VS2008 but not when deployed to server

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  1. Anthony
    Anthony avatar
    1 posts
    Member since:
    Sep 2010

    Posted 23 Sep 2010 Link to this post

    Not sure what information would be helpful here. particular sections of webconfig? if needed i can post code/webconfig sections after being sanitized. i have a feeling its something stupid i missed but i cant figure out what it is. help would be appreciated!
  2. Evgenia
    Admin
    Evgenia avatar
    1437 posts

    Posted 29 Sep 2010 Link to this post

    Hi Anthony,

    Thanks for contacting Telerik support.
    IIS6 и IIS7 register http handlers by different ways. We suggest you delete any registrations from your web.config and use the link "Add RadChart HTTP Handler to Web.Config" from Visual Studio Smart Tag-a. For more information take a look at this help topic - http://www.telerik.com/help/aspnet-ajax/registering_the_httphandlers_on_windows_vista_iis_7_integrated_mode.html
    Have in mind that RadChart will work in web farm environment under certain conditions. It would be an issue if the page is served  and therefore the chart image is generated by one machine and the next request for the image itself is served by another machine. Then this second machine will not be able to find the image in the session. The solution would be to implement State server or SQL server session state mode or sticky session, ensuring that all the request from one user will be handled by the same server.


    Regards,
    Evgenia
    the Telerik team
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