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radcaptcha audio in Safari

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Daril
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Daril asked on 29 Dec 2015, 07:44 PM

The rad captcha audio link is not working in Safari browser Mobile and Desktop.

any solution for this problem? thanks in advance for any help

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Vessy
Telerik team
answered on 30 Dec 2015, 10:01 AM
Hello Daril,

Please ensure that you have properly installed the QuickTime plugin as it is required to play the .wav files of the RadCaptcha under the Safari browser.

Please note that the audio support for Captcha in iOS was introduced in Q1 2015, so you will need at least 2015.1.225 version of the controls in order to utilize this functionality.

You can check if the problem is reproducible in the online demo Captcha Audio Code and if not, please send us a sample runnable page that isolates the problem so that we can inspect it locally and pinpoint the cause.

Regards,
Vessy
Telerik
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