radcaptcha audio in Safari

2 posts, 0 answers
  1. Daril
    Daril avatar
    1 posts
    Member since:
    Sep 2015

    Posted 29 Dec 2015 Link to this post

    The rad captcha audio link is not working in Safari browser Mobile and Desktop.

    any solution for this problem? thanks in advance for any help

  2. Vessy
    Vessy avatar
    2280 posts

    Posted 30 Dec 2015 Link to this post

    Hello Daril,

    Please ensure that you have properly installed the QuickTime plugin as it is required to play the .wav files of the RadCaptcha under the Safari browser.

    Please note that the audio support for Captcha in iOS was introduced in Q1 2015, so you will need at least 2015.1.225 version of the controls in order to utilize this functionality.

    You can check if the problem is reproducible in the online demo Captcha Audio Code and if not, please send us a sample runnable page that isolates the problem so that we can inspect it locally and pinpoint the cause.

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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