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RadAysncUpload working in FireFox but not in IE7

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Fim
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Fim asked on 14 Dec 2012, 07:23 PM

Hi,

RadAsyncUpload is working allright in IE 7 when the application is run locally but on deploying the same to the server, the file upload doesnot work in IE7 but does work in FireFox. In IE 7, It seems stuck and after a few mintues gives the red symbol indicating a failure.
Can any one please shed some light on this ?
thanks in advance. \

An update: it does not work in IE 8 also; I am also not seeing any error on using OnClientFileUploadFailed. OnClientFileUploading returns the message alert given in javascript. After that it just stays with the orange ball blinking. it never goes to the next event and never fails .
Also i have made sure that the app pool user has write permissions to the app_data/RadUploadTemp
Please help.

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Kate
Telerik team
answered on 17 Dec 2012, 03:02 PM
Hi Fim,

The issue that you describe is very strange indeed. Can you please provide a very simplified runnable project that we can test locally and determine what is causing the issue that you get? Can you also check if there are any exceptions on the page that might be causing the improper behavior? Meanwhile I would suggest that you take a look at the following help article - Troubleshooting. You can also try setting the DisablePlugins property to "true" to verify it the exception is not caused by the any of the modules.

Regards,
Kate
the Telerik team
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Fim
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answered on 17 Dec 2012, 06:18 PM
Thank you Kate
I installed Silverlight and RadAysncUpload did start working.  But i do not understand that since locally it was working without the Silverlight. (i understood that IFrame will be used in the absence of Silverlight).  
I am not sure what the difference is, if the application is deployed on a server. Could you please explain that ?

Thanks in advance 
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Kate
Telerik team
answered on 18 Dec 2012, 10:58 AM
Hi Fim,

From the provided information it is hard to determine what was causing your issue. It could be an issue with the Flash module that is used in case no Silverlight is installed (IFrame is used if you do not have neither silverlight nor Flash installed in IE). Did setting the DisablePlugins to true helped resolve the issue? Please note also that if you are using the IFrame the maximum file size that you can upload is 4MB, thus, if you are using the IFrame and try to upload a larger file you might experience issue.

As a side note, the reason for the RadAsyncUpload to work properly in FireFox is that you are using a different module in the respective browser that is not causing issues.  

Greetings,
Kate
the Telerik team
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Ronen
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answered on 09 Sep 2014, 08:52 AM
NICE  
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