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RadAjaxUpdatePanel offset inside RadTooltip is missing

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Gabriel Beauchamp
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Gabriel Beauchamp asked on 27 Jun 2008, 01:43 PM
I have a button inside a RadTooltip that when clicked does an ajax request. The RadAjaxLoadingPanel is set to appear over the button with these straighforward settings:

AJAXMan.AjaxSettings.AddAjaxSetting(this.Btn_AddNewEvent, this.ListView_Events);
AJAXMan.AjaxSettings.AddAjaxSetting(this.Btn_AddNewEvent, this.Btn_AddNewEvent, LoadingPanel1);

When I do not scroll down to open the RadTooltip, the LoadingPanel1 appears on top of the button like expected.

But when I scroll down to open the RadTooltip, the LoadingPanel1 appears completetly offset. I looks like it ignores the scroll offset completely.

What can I do?

Thanks,


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Gabriel Beauchamp
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answered on 27 Jun 2008, 06:52 PM
It works in IE7, but not in FireFox.

I have the same issue but with a RadCombox, the items dropdown does not take under consideration the scroll offset...

I'm thinking it is a bug.

Thanks,
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Maria Ilieva
Telerik team
answered on 01 Jul 2008, 07:35 AM
Hello Gabriel,

I tried to replicate the described issue locally, but to no avail.

Please find attached a sample project which works as expected. Test it on your side and let me know what the difference in your case is and if I'm missing something for reproducing the issue.

All the best,
Maria Ilieva
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Gabriel Beauchamp
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answered on 01 Jul 2008, 11:57 AM
To see the bug, add this to your RadToolTip:

RelativeTo="BrowserWindow" Position="Center"

I tried it and in Firefox, you`ll see that the scroll offset is no considered.
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Maria Ilieva
Telerik team
answered on 04 Jul 2008, 07:28 AM
Hi Gabriel,

I tested this scenario and was able to isolate the described issue. It seems that the problem is caused by the "RelativeTo=BrowserWindow" setting, as if you use another relative property everything works as expected.
I will forward this to our developers for further researching and fixing. I hope that this is now a show stopper for you.

Thank you for bringing this to our attention. I updated your Telerik point for the report.

Best regards,
Maria Ilieva
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Gabriel Beauchamp
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answered on 04 Jul 2008, 12:39 PM
Thank you,

Actually none of my beta users have reported this bug yet, but I guess it is only a matter of time before they see it.

If you could have a fix asap, that would be great!

Thanks,
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Gabriel Beauchamp
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answered on 04 Jul 2008, 01:08 PM
A solution was found inside my support ticket. Here it is:

You need to add this css hack:

<style type=""text/css"">
#" + LoadingPanel1.ClientID + this.Button1.ClientID + @"
{
 position: fixed !important;
}
</style>
<!--[if IE]>
<style type=""text/css"">
#" + LoadingPanel1.ClientID + this.Button1.ClientID + @"
{
 position: absolute !important;
}
</style>
<![endif]-->
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Gabriel Beauchamp
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Answers by
Gabriel Beauchamp
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Maria Ilieva
Telerik team
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