RadAjaxUpdatePanel offset inside RadTooltip is missing

[Gabriel Beauchamp]

I have a button inside a RadTooltip that when clicked does an ajax request. The RadAjaxLoadingPanel is set to appear over the button with these straighforward settings:

AJAXMan.AjaxSettings.AddAjaxSetting(this.Btn_AddNewEvent, this.ListView_Events);
AJAXMan.AjaxSettings.AddAjaxSetting(this.Btn_AddNewEvent, this.Btn_AddNewEvent, LoadingPanel1);

When I do not scroll down to open the RadTooltip, the LoadingPanel1 appears on top of the button like expected.

But when I scroll down to open the RadTooltip, the LoadingPanel1 appears completetly offset. I looks like it ignores the scroll offset completely.

What can I do?

Thanks,

[Gabriel Beauchamp]

It works in IE7, but not in FireFox.

I have the same issue but with a RadCombox, the items dropdown does not take under consideration the scroll offset...

I'm thinking it is a bug.

Thanks,

[Maria Ilieva]

Hello Gabriel,

I tried to replicate the described issue locally, but to no avail.

Please find attached a sample project which works as expected. Test it on your side and let me know what the difference in your case is and if I'm missing something for reproducing the issue.

All the best,
Maria Ilieva
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Gabriel Beauchamp]

To see the bug, add this to your RadToolTip:

RelativeTo="BrowserWindow" Position="Center"

I tried it and in Firefox, you`ll see that the scroll offset is no considered.

[Maria Ilieva]

Hi Gabriel,

I tested this scenario and was able to isolate the described issue. It seems that the problem is caused by the "RelativeTo=BrowserWindow" setting, as if you use another relative property everything works as expected.
I will forward this to our developers for further researching and fixing. I hope that this is now a show stopper for you.

Thank you for bringing this to our attention. I updated your Telerik point for the report.

Best regards,
Maria Ilieva
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Gabriel Beauchamp]

Thank you,

Actually none of my beta users have reported this bug yet, but I guess it is only a matter of time before they see it.

If you could have a fix asap, that would be great!

Thanks,

[Gabriel Beauchamp]

A solution was found inside my support ticket. Here it is:

You need to add this css hack:

<style type=""text/css"">
#" + LoadingPanel1.ClientID + this.Button1.ClientID + @"
{
 position: fixed !important;
}
</style>
<!--[if IE]>
<style type=""text/css"">
#" + LoadingPanel1.ClientID + this.Button1.ClientID + @"
{
 position: absolute !important;
}
</style>
<![endif]-->