RadAjax Loading panel throws error: The data necessary to complete this operation is not yet available.

2 posts, 0 answers
  1. Sneh
    Sneh avatar
    1 posts
    Member since:
    Sep 2012

    Posted 05 Dec 2012 Link to this post

    i have a radGrid that contains a 'Download file' button, that downloads file from server. The grid has a RadAjax Loading panel that shows a loading icon while time consuming operations are being performed.

    The Loading icon works in all cases but interferes with Download functionality. when i select download, the loading icon appears indefinitely & after sometime the following error is displayed:

    The data necessary to complete this operation is not yet available.

    Detailed error:
    The message received from the server could not be parsed. Common causes for this error are when the response
     is modified by calls to Response.Write(), 
    +response filters, HttpModules, or server trace is enabled.

    Following is my code:

    ////////////////////////////This is for RadAjax Loading panel//////////////

    <telerik:RadCodeBlock ID="RadCodeBlock1" runat="server">
            <script type="text/javascript">
                function centerLoadingPanel()
                      centerElementOnScreen($get("<%= RadAjaxLoadingPanel1.ClientID %>"));
               function centerElementOnScreen(element)
                   var scrollTop = document.body.scrollTop;
                    var scrollLeft = document.body.scrollLeft;
                    var viewPortHeight = document.body.clientHeight;
                    var viewPortWidth = document.body.clientWidth;
                    if (document.compatMode == "CSS1Compat") {
                        viewPortHeight = document.documentElement.clientHeight;
                        viewPortWidth = document.documentElement.clientWidth;
                       if (!$telerik.isSafari) {
                            scrollTop = document.documentElement.scrollTop;
                            scrollLeft = document.documentElement.scrollLeft;
                    var topOffset = Math.ceil(viewPortHeight / 2 - element.offsetHeight / 2);
                    var leftOffset = Math.ceil(viewPortWidth / 2 - element.offsetWidth / 2);
                    var top = scrollTop + topOffset - 40;
                    var left = scrollLeft + leftOffset - 70;
                    element.style.top =  "0px";
                    element.style.left = "0px";
                    var loadingImage = document.getElementById('<%= RadAjaxLoadingPanel1.FindControl("Image11").ClientID %>');
                    loadingImage.style.left = "100px";
                function RequestStart(sender, eventArgs) 
                    var loadingImage = document.getElementById('<%= RadAjaxLoadingPanel1.FindControl("Image11").ClientID %>');
                    var panel1 = $get("<%= PagerPanel.ClientID %>");
                               if (document.documentElement.scrollHeight > document.documentElement.clientHeight) {
                        $get("<%= RadAjaxLoadingPanel1.ClientID %>").style.height = document.documentElement.scrollHeight + "px";
    <telerik:RadAjaxManager ID="RadAjaxManager1" runat="server">
    <ClientEvents OnRequestStart="centerLoadingPanel()"  />
                <telerik:AjaxSetting AjaxControlID="PagerPanel" >          
                    <UpdatedControls >
                        <telerik:AjaxUpdatedControl  ControlID="PagerPanel" LoadingPanelID="RadAjaxLoadingPanel1"  UpdatePanelHeight="100%" UpdatePanelRenderMode="Block"  ></telerik:AjaxUpdatedControl>
    <telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel1" runat="server"  Transparency="0"  EnableSkinTransparency="false" Direction="LeftToRight" ZIndex="-1"    BackgroundPosition="Center"   IsSticky="true" CssClass="MyModalPanel" Height="100%"   >
                        <div class="loading">
                         <table  style=" background-color:White; color:White;height:150px; width:311px; vertical-align:middle " >
                             <tr align="center" >
                                 <td align="center" >
                                    <img src="~/images/XS-Docs_WaitAnimation.gif"  id="Image11" runat="server" alt="img"  />               

    //////////////////////////THis is for Download file code///////////////////

       public bool DownloadFile(string methodname, object[] obj)
                string URi = ConfigurationManager.AppSettings["ServiceURL"].ToString();
                WebClient proxy = new WebClient();

                byte[] abc = proxy.DownloadData((new Uri(URi)));
                MemoryStream strm = new MemoryStream(abc);

                if (abc.Length > 0)
                    string _DownloadableProductFileName = obj[2].ToString();
                    BinaryReader _BinaryReader = new BinaryReader(strm);
                    long startBytes = 0;
                    HttpContext.Current.Response.Buffer = false;
                    HttpContext.Current.Response.AddHeader("Accept-Ranges", "bytes");
                    //Set the ContentType

                    string Content_Type = "";
                    if (obj[1].ToString() == "PDF")
                        Content_Type = "application/pdf";
                    HttpContext.Current.Response.ContentType = Content_Type;

                    //Add the file name and attachment, 
                    //which will force the open/cancel/save dialog to show, to the header
                    HttpContext.Current.Response.AddHeader("Content-Disposition", "attachment;filename=" + _DownloadableProductFileName);

                    //Add the file size into the response header
                    HttpContext.Current.Response.AddHeader("Content-Length", (strm.Length - startBytes).ToString());
                    HttpContext.Current.Response.AddHeader("Connection", "Keep-Alive");

                    //Set the Content Encoding type
                    HttpContext.Current.Response.ContentEncoding = System.Text.Encoding.UTF8;

                    //Send data
                    _BinaryReader.BaseStream.Seek(startBytes, SeekOrigin.Begin);
                    int maxCount = (int)Math.Ceiling((strm.Length - startBytes + 0.0) / 1024);
                    int i;
                    for (i = 0; i < maxCount && HttpContext.Current.Response.IsClientConnected; i++)

                    if (i < maxCount)
                        return false;
                        return true;
                    return false;

  2. Maria Ilieva
    Maria Ilieva avatar
    4017 posts

    Posted 10 Dec 2012 Link to this post

    Hi Sneh,

    Please review the following help article for more information on downloading files with ajax:

    All the best,
    Maria Ilieva
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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