Rad Windows reloads after Timer-Tick

[David Rodriguez]

Hello,
We have a RadGrid that updates data every 30 seconds with a timer object. You can select a radgrid row and then click a button from a radgrid toolbox. Then a radwindows appears associated with the selected row. The problem faces when the timer refreshes (Timer-tick). This timer refreshing makes that the rad windows also make a reload of the object (RadWindow). We tried unsucessfully to prevent the reloading of the rad window using the ajaxmanager.

Is there any option for not to reload the radwindow?.
Is there any option but not to stopping the timer?.

Kind regards.

[Svetlina Anati]

Hi David,

As far as I understand your scenario, your RadWindow is reloading when not needed and you prefer to have a cached version of the content, am I correct? If so, I will really need more details about your exact setup, especially the following one:

1) How do you open the RadWindow - by using radopen and RadWindowManager or by using separate RadWindow objects? If you are using a manager, make sure you assign unique ID and you do not dispose the created objects - otherwise a completely new object will be created and thus - the content be loaded again.

2) Have you set DestroyOnClose or ReloadOnShow properties?

Please, provide the requested information or best - a very simple setup which shows your scenario and once I get a better understanding on what is actually going on I will do my best to help.
 

Regards,
Svetlina
the Telerik team