Rad window shows a blank page!

4 posts, 0 answers
  1. R.
    R. avatar
    3 posts
    Member since:
    Oct 2010

    Posted 26 Oct 2010 Link to this post

    Hi friend,

    I have a problem with "rad window".
    I use a date range values to filter radgrid in ajax mode.
    Every cells of radgrid contains a button that opens a radwindow that contains specific data according to the button was clicked.

    At the first time that radgrid is filtered everything is ok and by clicking the button, rad window opens normally and everythings are good. But after second time that grid is filtered, when the button in the cell is pressed radwindow opens with no data(it shows a blank page)!

    I traced it. the code executes normally and the data that must be showed in the radwidow is generated successfully but a blank page is showed.

    Please help me!

  2. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 26 Oct 2010 Link to this post

    Hi R.,

    You haven't provide any code, but such problem could occur if you are using DestroyOnClose set to true for the RadWindowManager. If this is your scenario, try setting it to false and see how your app will behave.
    When this property is set to true, RadWindow’s object will be destroyed once the window is closed. This, however,  means that you will not be able to open that same RadWindow again until the whole page is reloaded. In such scenario, it will be best to either set all needed properties (width, height, modality, etc.) to the RadWindowManager or as an alternative – to use the client-side API and set them when opening the RadWindow.

    If this is not your case, please open a support ticket and send us a sample project that reproduces the problem. This blog post will help you isolate the problem in a separate project.

    Best wishes,
    Georgi Tunev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. R.
    R. avatar
    3 posts
    Member since:
    Oct 2010

    Posted 26 Oct 2010 Link to this post

    Hi,

    I didn't set  DestroyOnClose property to true.
    As i tested, this problem occures in IE only!
    In Firefox it doesn't happen!

    Best regards,
    R.
  4. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 27 Oct 2010 Link to this post

    Hello R.,

    In such case, please send the sample project I asked for in my previous reply. This will allow us to get a better view over the case and to quickly provide you with a solution.

    Sincerely yours,
    Georgi Tunev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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