I have a Rad Ticker in a User Control Page where it is acting as a system information widget. When the RadTicker is scrolling text across the area, it pauses the responses of my other controls. Did I forget to set something for the RadTicker. An example is if I move my mouse over the menu it will not show me menu options till the ticker has finished.
4 Answers, 1 is accepted
0
Hello Michael,
We are not aware of such problem with the RadTicker. Similar issues have not been reported before, and I cannot tell what might be the cause for the delay on your side. I tried to reproduce the behavior locally, by creating a sample project, but everything is working fine. Here is the source code of the User Control that I tested:
Could you please provide more information about the problem? It would help us a lot if you could send us a sample project, so we can replicate the issue locally. Please note that you need to open a support ticket to be able to attach other types of files, besides images.
Sincerely yours,
Pero
the Telerik team
We are not aware of such problem with the RadTicker. Similar issues have not been reported before, and I cannot tell what might be the cause for the delay on your side. I tried to reproduce the behavior locally, by creating a sample project, but everything is working fine. Here is the source code of the User Control that I tested:
<%@ Control Language="C#" AutoEventWireup="true" CodeFile="Ticker.ascx.cs" Inherits="Ticker" %>
<
div
style
=
"height: 100px"
>
<
telerik:RadTicker
ID
=
"Ticker1"
runat
=
"server"
AutoStart
=
"true"
>
<
Items
>
<
telerik:RadTickerItem
> Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus mauris dui, sollicitudin quis viverra nec, dignissim vel purus. Phasellus porta fringilla dui vitae aliquam. Pellentesque quis aliquet dui. </
telerik:RadTickerItem
>
<
telerik:RadTickerItem
>malesuada magna vitae dui tincidunt ornare. Donec mattis iaculis ante nec vulputate. Sed pellentesque tortor non ante bibendum et tempus eros pharetra. Mauris ultrices egestas massa non tincidunt. Ut lacinia sem a neque sagittis elementum. Mauris sollicitudin euismod nulla porta sodales. Vestibulum eget nunc eu velit semper aliquet. </
telerik:RadTickerItem
>
<
telerik:RadTickerItem
>Praesent auctor dolor nec arcu tristique et viverra turpis viverra. Fusce id nibh id mi consectetur lobortis eget sed odio. Curabitur in lacus tortor, non vulputate purus. Nam ultricies, ipsum id molestie tempor, tortor mi blandit metus, in consequat dolor leo eu tellus.</
telerik:RadTickerItem
>
</
Items
>
</
telerik:RadTicker
>
</
div
>
<
telerik:RadMenu
ID
=
"RadMenu1"
runat
=
"server"
EnableRoundedCorners
=
"true"
EnableShadows
=
"true"
>
<
Items
>
<
telerik:RadMenuItem
Text
=
"File"
AccessKey
=
"F"
>
<
Items
>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/11new.gif"
Text
=
"New"
AccessKey
=
"w"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/12open.gif"
Text
=
"Open"
AccessKey
=
"O"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/13Save.gif"
Text
=
"Save"
AccessKey
=
"S"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/14SaveAs.gif"
Text
=
"Save As"
AccessKey
=
"A"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/15printPreview.gif"
Text
=
"Print Preview"
AccessKey
=
"V"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/16print.gif"
Text
=
"Print"
AccessKey
=
"P"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/17close.gif"
Text
=
"Close"
AccessKey
=
"C"
/>
</
Items
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
Text
=
"Edit"
AccessKey
=
"E"
>
<
Items
>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/21undo.gif"
Text
=
"Undo"
AccessKey
=
"U"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/cut.png"
Text
=
"Cut"
AccessKey
=
"T"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/copy.png"
Text
=
"Copy"
AccessKey
=
"C"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/paste.png"
Text
=
"Paste"
AccessKey
=
"P"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/23clipboard.gif"
Text
=
"Clipboard..."
AccessKey
=
"b"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
>
</
telerik:RadMenuItem
>
</
Items
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
Text
=
"Insert"
AccessKey
=
"I"
>
<
Items
>
<
telerik:RadMenuItem
Text
=
"Break..."
AccessKey
=
"B"
/>
<
telerik:RadMenuItem
Text
=
"Page Numbers..."
AccessKey
=
"U"
/>
<
telerik:RadMenuItem
Text
=
"Date and Time..."
AccessKey
=
"T"
/>
<
telerik:RadMenuItem
Text
=
"Field..."
AccessKey
=
"F"
/>
<
telerik:RadMenuItem
Text
=
"Symbol..."
AccessKey
=
"S"
/>
<
telerik:RadMenuItem
Text
=
"Comment"
AccessKey
=
"M"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
Text
=
"Picture"
AccessKey
=
"P"
/>
<
telerik:RadMenuItem
Text
=
"Diagram"
AccessKey
=
"G"
/>
<
telerik:RadMenuItem
Text
=
"Text Box"
AccessKey
=
"X"
/>
<
telerik:RadMenuItem
Text
=
"Hyperlink"
AccessKey
=
"I"
/>
</
Items
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
Text
=
"Format"
AccessKey
=
"O"
>
<
Items
>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/26Font.gif"
Text
=
"Font"
GroupSettings-Height
=
"200"
>
<
Items
>
<
telerik:RadMenuItem
Text
=
"Arial"
/>
<
telerik:RadMenuItem
Text
=
"Verdana"
/>
<
telerik:RadMenuItem
Text
=
"Tahoma"
/>
<
telerik:RadMenuItem
Text
=
"Sans-serif"
/>
<
telerik:RadMenuItem
IsSeparator
=
"true"
/>
<
telerik:RadMenuItem
Text
=
"Arial"
/>
<
telerik:RadMenuItem
Text
=
"Arial Black"
/>
<
telerik:RadMenuItem
Text
=
"Arial Narrow"
/>
<
telerik:RadMenuItem
Text
=
"Arial Unicode MS"
/>
<
telerik:RadMenuItem
Text
=
"Bookman Old Style"
/>
<
telerik:RadMenuItem
Text
=
"Bookshelf Symbol 7"
/>
<
telerik:RadMenuItem
Text
=
"Century"
/>
<
telerik:RadMenuItem
Text
=
"Century Gothic"
/>
<
telerik:RadMenuItem
Text
=
"Comic Sans MS"
/>
<
telerik:RadMenuItem
Text
=
"Courier New"
/>
<
telerik:RadMenuItem
Text
=
"Garamond"
/>
<
telerik:RadMenuItem
Text
=
"Georgia"
/>
<
telerik:RadMenuItem
Text
=
"Goudy Old Style"
/>
<
telerik:RadMenuItem
Text
=
"Goudy Stout"
/>
<
telerik:RadMenuItem
Text
=
"Haettenschweiler"
/>
<
telerik:RadMenuItem
Text
=
"Helvetica"
/>
<
telerik:RadMenuItem
Text
=
"Impact"
/>
<
telerik:RadMenuItem
Text
=
"Imprint MT Shadow"
/>
<
telerik:RadMenuItem
Text
=
"Latha"
/>
<
telerik:RadMenuItem
Text
=
"Lucida Console"
/>
<
telerik:RadMenuItem
Text
=
"Lucida Sans"
/>
<
telerik:RadMenuItem
Text
=
"Lucida Sans Typewriter"
/>
<
telerik:RadMenuItem
Text
=
"Lucida Sans Unicode"
/>
</
Items
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
Text
=
"Paragraph..."
AccessKey
=
"P"
/>
<
telerik:RadMenuItem
Text
=
"Bullets and Numbering..."
AccessKey
=
"N"
/>
<
telerik:RadMenuItem
Text
=
"Borders and Shading..."
AccessKey
=
"B"
/>
<
telerik:RadMenuItem
IsSeparator
=
"true"
/>
<
telerik:RadMenuItem
Text
=
"Columns"
AccessKey
=
"C"
/>
<
telerik:RadMenuItem
Text
=
"Tabs"
AccessKey
=
"T"
/>
<
telerik:RadMenuItem
Text
=
"Change Case"
AccessKey
=
"E"
/>
<
telerik:RadMenuItem
IsSeparator
=
"true"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/25BgColor.gif"
Text
=
"Background"
AccessKey
=
"g"
>
<
Items
>
<
telerik:RadMenuItem
>
<
ItemTemplate
>
<
div
style
=
"padding: 20px 0 20px 20px;"
>
<
telerik:RadColorPicker
runat
=
"server"
ID
=
"RadColorPicker1"
Preset
=
"Metro"
ShowEmptyColor
=
"false"
Width
=
"200px"
SelectedColor
=
"#000000"
/>
</
div
>
</
ItemTemplate
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
Text
=
"More Colors..."
AccessKey
=
"M"
/>
<
telerik:RadMenuItem
Text
=
"Fill Efects..."
AccessKey
=
"F"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/253Watermark.gif"
Text
=
"Printed Watermark..."
AccessKey
=
"W"
/>
</
Items
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
Text
=
"Theme"
AccessKey
=
"H"
/>
<
telerik:RadMenuItem
Text
=
"Frames"
AccessKey
=
"R"
/>
<
telerik:RadMenuItem
Text
=
"Autoformat"
AccessKey
=
"A"
/>
</
Items
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
Text
=
"View"
AccessKey
=
"V"
>
<
Items
>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/31normal.gif"
Text
=
"Normal"
AccessKey
=
"N"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/32web.gif"
Text
=
"Web Layout"
AccessKey
=
"W"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/33print.gif"
Text
=
"Print Layout"
AccessKey
=
"P"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
ImageUrl
=
"~/Menu/Images/34Tasks.gif"
Text
=
"Task Pane"
AccessKey
=
"p"
/>
</
Items
>
</
telerik:RadMenuItem
>
<
telerik:RadMenuItem
Text
=
"Tools"
AccessKey
=
"T"
>
<
Items
>
<
telerik:RadMenuItem
Text
=
"Spelling And Grammar..."
AccessKey
=
"S"
/>
<
telerik:RadMenuItem
Text
=
"Research..."
AccessKey
=
"R"
/>
<
telerik:RadMenuItem
Text
=
"Language"
AccessKey
=
"L"
/>
<
telerik:RadMenuItem
Text
=
"Word Count..."
AccessKey
=
"W"
/>
<
telerik:RadMenuItem
IsSeparator
=
"True"
/>
<
telerik:RadMenuItem
Text
=
"Track Changes"
AccessKey
=
"T"
/>
<
telerik:RadMenuItem
Text
=
"Compare And Merge Documents.."
AccessKey
=
"D"
/>
</
Items
>
</
telerik:RadMenuItem
>
</
Items
>
</
telerik:RadMenu
>
Could you please provide more information about the problem? It would help us a lot if you could send us a sample project, so we can replicate the issue locally. Please note that you need to open a support ticket to be able to attach other types of files, besides images.
Sincerely yours,
Pero
the Telerik team
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0

Michael
Top achievements
Rank 1
answered on 14 Sep 2010, 08:30 PM
Thankyou for your assistance.
I put in a ticket 4 days ago hopefully I will get an answer to the solution soon.
I put in a ticket 4 days ago hopefully I will get an answer to the solution soon.
0
Hi Michael,
As Pero has noted in the first reply to this thread, we were not able to reproduce the described problem. This is why, could you please open a new support ticket and send us a project which shows the problem? We will check it and do our best to provide a solution as soon as possible.
Kind regards,
Fiko
the Telerik team
As Pero has noted in the first reply to this thread, we were not able to reproduce the described problem. This is why, could you please open a new support ticket and send us a project which shows the problem? We will check it and do our best to provide a solution as soon as possible.
Kind regards,
Fiko
the Telerik team
Do you want to have your say when we set our development plans?
Do you want to know when a feature you care about is added or when a bug fixed?
Explore the
Telerik Public Issue Tracking
system and vote to affect the priority of the items
0

Michael
Top achievements
Rank 1
answered on 17 Sep 2010, 02:46 PM
I did put in a ticket. Turns out ti is only a problem, specific to running it from my local machine. when I placed it on the testing server it seemed to be fine.