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Rad Rotator not displaying in Mozilla FireFox 3.6

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Brett
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Brett asked on 07 Mar 2011, 07:51 AM
I have been trying to get the RadRotator images to display in Mozilla Firefox 3.6 but it doesn't show anything, just the background color.  Is there any solution to this problem?

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Niko
Telerik team
answered on 07 Mar 2011, 06:09 PM
Hello Brett,

Please, provide a sample project or a sample setup of the RadRotator, where the issue can be reproduced, in order for us to investigate it further. Are you using custom skins, custom CSS, any additional JavaScript, etc.?

Greetings,
Nikodim
the Telerik team
Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
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Brett
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answered on 07 Mar 2011, 09:47 PM
OK, here is my code for the RadRotator Project.  You will notice that there is not much code, it is not completely finished but here is what I have so far and that I have tested on different browsers.  Please keep in mind that I do in fact have a jquery-1.5.min.js file in my scripts folder, I also have an mbox.js file in my scripts folder.  You will find the code below of the things that may have effected the RadRotator:

For the master page called Site.Master below is the code:
 
<%@ Master Language="VB" CodeFile="Site.master.vb" Inherits="Site" %>
  
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
  
  
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
  
<head id="Head1" runat="server">
    <title>Untitled Page</title>
    <asp:ContentPlaceHolder id="head" runat="server">
    </asp:ContentPlaceHolder>
    <link href="CSS/Styles.css" rel="stylesheet" type="text/css" />
</head>
<body>
    <form id="form1" runat="server">
    <telerik:RadScriptManager ID="RadScriptManager1" runat="server">
    </telerik:RadScriptManager>
        <div id="topContent"
            <div class="loginDisplay">
                <asp:LoginView ID="HeadLoginView" runat="server" EnableViewState="false" 
                    EnableTheming="False">
                    <AnonymousTemplate>
                        <a href="~/Account/Login.aspx" ID="HeadLoginStatus" runat="server"> Log In </a> |
                        <a href="~/Account/Register.aspx" id="Registration" runat="server">Join</a>
                    </AnonymousTemplate>                    
                    <LoggedInTemplate>
                        Welcome <span class="bold"><asp:LoginName ID="HeadLoginName" runat="server" /></span>!
                        [ <asp:LoginStatus ID="HeadLoginStatus" runat="server" LogoutAction="Redirect" LogoutText="Log Out" LogoutPageUrl="~/"/> ]
                    </LoggedInTemplate>
                </asp:LoginView>  
              </div>                 
        </div>
        <div id="menuContent">            
            <telerik:RadMenu ID="RadMenu1" Width="100%" runat="server" Skin="Forest" 
                style="top: 0px; left: 0px">
                <Items>
                    <telerik:RadMenuItem runat="server" Text="Home" NavigateUrl="~/Default.aspx">
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="Services">
                        <Items>
                            <telerik:RadMenuItem runat="server" Text="Consulting Services">
                                <Items>
                                    <telerik:RadMenuItem runat="server" Text="Business Process Re-engineering">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" 
                                        Text="Multimedia Integration and Convergence (voice, video, and data)">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Network Administration and Analysis">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Financial Planning and Analysis">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Network Audits and Expense Audits">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" 
                                        Text="Database Integration and Optimization">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" 
                                        Text="SaaS/SOA Application Programming & Integration">
                                    </telerik:RadMenuItem>
                                </Items>
                            </telerik:RadMenuItem>
                            <telerik:RadMenuItem runat="server" Text="Professional Services">
                                <Items>
                                    <telerik:RadMenuItem runat="server" Text="Project Management">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" 
                                        Text="Installation and Integration Services">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Design and Engineering Services">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Network Assessment and Monitoring">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Server Management">
                                    </telerik:RadMenuItem>
                                </Items>
                            </telerik:RadMenuItem>
                            <telerik:RadMenuItem runat="server" Text="Managed Services">
                                <Items>
                                    <telerik:RadMenuItem runat="server" Text="Hosted VoIP/PBX services">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Database management">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Network monitoring">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Remote Server management">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Software & applications">
                                    </telerik:RadMenuItem>
                                </Items>
                            </telerik:RadMenuItem>
                            <telerik:RadMenuItem runat="server" Text="Federal Services Division">
                                <Items>
                                    <telerik:RadMenuItem runat="server" Text="Project Management">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" 
                                        Text="Installation and Integration Services">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Design and Engineering Services">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Network Assessment and Monitoring">
                                    </telerik:RadMenuItem>
                                    <telerik:RadMenuItem runat="server" Text="Server Management">
                                    </telerik:RadMenuItem>
                                </Items>
                            </telerik:RadMenuItem>
                        </Items>
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="Government">
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="Products">
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="Investor Relations">
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="Careers">
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="Brochures">
                        <Items>
                            <telerik:RadMenuItem runat="server" NavigateUrl="~/docs/PRGJBrochure.pdf" 
                                Target="_blank" Text="PRG Group Company Brochure">
                            </telerik:RadMenuItem>
                            <telerik:RadMenuItem runat="server" 
                                NavigateUrl="~/docs/PRG_ManagedServiceBrochure.pdf" Target="_blank" 
                                Text="Managed Services Brochure">
                            </telerik:RadMenuItem>
                        </Items>
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="About Us">
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Text="Contact Us">
                    </telerik:RadMenuItem>
                    <telerik:RadMenuItem runat="server" Owner="RadMenu1" Width="100%">
                    </telerik:RadMenuItem>
                </Items>
            </telerik:RadMenu>
        </div>    
        <div id="mainContent">
            <asp:ContentPlaceHolder id="MainContent" runat="server">                                                                                      
              
            </asp:ContentPlaceHolder>
        </div>            
        <div id="bottomHeader">                            
                <div id="submenus">                                    
                    <div id="submenu1">
                        <asp:HyperLink ID="submenuhyperlink1" ImageUrl="~/images/submenu1.jpg" NavigateUrl="" runat="server"></asp:HyperLink>
                    </div>
                    
                </div>            
        </div>            
        <div id="footerContent">
            <div id="footersubframe">
                <ul>
                    <li>Executive</li>
                    <li>Developers</li>
                    <li>Industries</li>
                    <li>Small and medium business</li>
                    <li>Business Partners</li>
                    <li>Investors</li>
                    <li>Journalists</li>
                    <li>Job Seekers</li>
                </ul>
            </div>
        </div>
    </form>
</body>
</html>

For the Default.aspx page, here is the following code:
<%@ Page Language="VB" MasterPageFile="Site.master" AutoEventWireup="false" CodeFile="Default.aspx.vb" Inherits="_Default" title="Untitled Page" %>
  
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
<%@ Register TagPrefix="uc1" TagName="Rotator" Src="~/ImageRotator.ascx" %>
  
  
  
<asp:Content ID="Content1" ContentPlaceHolderID="head" Runat="Server">
</asp:Content>
<asp:Content ID="Content2" ContentPlaceHolderID="MainContent" Runat="Server">    
      
   <uc1:Rotator ID="Rotator1" runat="server" />
</asp:Content>


For the ImageRotator User Control, see the following:
<%@ Control Language="VB" AutoEventWireup="false" CodeFile="ImageRotator.ascx.vb" Inherits="ImageRotator" %>
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
<div id="scrollingImages">
    <telerik:RadRotator ID="RadRotator1" runat="server" FrameDuration="4000"  SlideShowAnimation-Duration="1000"
                            Width="100%" ItemWidth="100%" Height="400px" PauseOnMouseOver="true" ItemHeight="400px" ScrollDirection="Left">
                    <Items>
                        <telerik:RadRotatorItem ID="item1" runat="server" >
                            <ItemTemplate>
                                <asp:Image ID="Image1" runat="server"  ImageUrl="~/images/managedservices2.jpg" />
                            </ItemTemplate>
                         </telerik:RadRotatorItem>
                         <telerik:RadRotatorItem ID="item2" runat="server" >
                            <ItemTemplate>
                                <asp:Image ID="Image2" runat="server"  ImageUrl="~/images/managedservices2.jpg" />
                            </ItemTemplate>
                         </telerik:RadRotatorItem>
                         <telerik:RadRotatorItem ID="item3" runat="server" >
                            <ItemTemplate>
                                <asp:Image ID="Image3" runat="server"  ImageUrl="~/images/managedservices2.jpg" />
                            </ItemTemplate>
                         </telerik:RadRotatorItem>
                    </Items>
                </telerik:RadRotator>
</div>



For the Cascading Style Sheet, see the following:
body {
    font-family: Verdana;    
    margin: 0px;
   overflow:visible
}
  
h1, h2 {
    margin: 0px;
}
  
#topContent {
    text-align: center;
    text-decoration: none;    
    height: 42px;
    font-size: small;
    background-image: url('../images/prggroupsite_header.jpg');
    background-repeat: repeat-x;
    width: 100%;
}
  
.loginDisplay
{
    font-size:small;
    display: block;
    text-align: right;
    padding: 10px;
    color: White;
}
  
.loginDisplay a:link
{
    color: white;
}
  
.loginDisplay a:visited
{
    color: white;
}
  
.loginDisplay a:hover
{
    color: white;
}
  
#menuContent {
width:100%;
  
}
  
#topContent a {
    text-decoration: none;
    color: White;
}
  
  
  
  
#mainContent {
    width:100%;
      
}
  
#scrollingImages {
color:Black;
width:100%;
  
  
}
  
#bottomHeader {
text-align:center;
background-image:url('../images/prggroupsite_bottomheader.jpg');
height:148px;
}
  
#submenus {
height:105px;
width:990px;
border-color:Black;
margin-left:100px;
margin-top:30px;
}
  
#submenu1 {
height:98px;
width:318px;
margin-top:20px;
  
}
  
  
#footerContent {    
    text-align: center;
    padding: 5px;
    background-image: url('../images/prggroupsite_footer.jpg');
    background-repeat: repeat-x;
    height:212px;    
}
  
#footersubframe {
width:990px;
height:200px;
}
  
#footersubframe li {
color:Yellow;
font-size:small;
}
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Niko
Telerik team
answered on 09 Mar 2011, 03:48 PM
Hello Brett,

Most likely the problem lies in the CSS. Please check if the page has a horizontal scroll. If that is the case scroll to the right and you will see your rotator next to the menu. At least this is what I saw after recreating your setup.
What you can do is set a height to the #menuContent. I tested with 40px and it looked nice.

Hope this helps.

Best wishes,
Nikodim
the Telerik team
Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
0
Brett
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Rank 1
answered on 09 Mar 2011, 06:10 PM
Thank you Nikodim.  As soon as I gave the menu a height value large enough, I was able to see the RadRotator control.
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Brett
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