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Rad Loading panel is not working properly in FireFox and Safari

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ANNAM asked on 28 Aug 2012, 10:38 AM
hi this is the structure of my page..
loading panel is working fine in Chrome and IE8.
but in FireFox page is not completely loaded but the loading image vanished.

<asp:Content ID="Content4" ContentPlaceHolderID="PageCenterContent" runat="server">
   <telerik:RadCodeBlock ID="RadCodeBlock1" runat="server">
        <script type="text/javascript">
        function pageLoad(sender, eventArgs) {
              if (!eventArgs.get_isPartialLoad()) {
                var myAjaxControl = <%= RadAjaxManager1.ClientID %>;

     function OnResponseEnd(sender, eventArgs)
           var currentLoadingPanel = $find("<%= RadAjaxLoadingPanel1.ClientID %>");
            var currentUpdatedControl = "ctl00_PageCenterContent_Radpanebottom";

        function OnRequestStart(sender, eventArgs)
            var currentLoadingPanel = $find("<%= RadAjaxLoadingPanel1.ClientID %>");
            var currentUpdatedControl = "ctl00_PageCenterContent_Radpanebottom";
    <telerik:RadAjaxManager ID="RadAjaxManager1" runat="server" DefaultLoadingPanelID="RadAjaxLoadingPanel1"
        ClientEvents-OnResponseEnd="OnResponseEnd" onajaxrequest="RadAjaxManager1_AjaxRequest1">
            <telerik:AjaxSetting AjaxControlID="RadAjaxManager1">
                    <telerik:AjaxUpdatedControl ControlID="RadAjaxPanel1" LoadingPanelID="RadAjaxLoadingPanel1" />
    <telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel1" runat="server" Skin="Web20" IsSticky="false"
    <%-- start RadSplitterContent--%>
    <telerik:RadSplitter ID="radSplitterContent" runat="server" Skin="WebBlue" LiveResize="True"
        Width="95%" CssClass="marginAuto" Height="720">
        <%-- start RadPaneSensorBar--%>
        <telerik:RadPane ID="RadPaneSensorBar" runat="server" Height="100%" Width="272" MaxWidth="265">
          <fieldset class="Sensorgrp">
           <legend style="text-align:left;">Sensor Group</legend>
            <telerik:RadPanelBar ID="sensorPanelBar" runat="server" ExpandMode="SingleExpandedItem"
                Skin="WebBlue" OnItemClick="sensorPanelBar_ItemClick" OnItemDataBound="sensorPanelBar_ItemDataBound">
        <%-- End RadPaneSensorBar--%>
        <%-- start RadpaneMid--%>

        <telerik:RadPane ID="RadpaneMid" runat="server" Scrolling="None" Height="700" Width="720">
            <%-- start RadsplitterMid--%>

            <telerik:RadSplitter ID="RadsplitterMid" runat="server" Orientation="Horizontal" Width="680" >
                <%-- start RadPaneRotator--%>
                <telerik:RadPane ID="RadPaneRotator" runat="server" Scrolling="None" Height="75" Width="680">
                 <fieldset style=" height:59px; width: 697px;">
              <legend style="text-align:left;">Sensors</legend>
                    <telerik:RadRotator ID="SensorRadRotator" runat="server" ScrollDuration="2000" RotatorType="Buttons"
                        Height="50px" ItemHeight="20px" Width="590px" ItemWidth="200px" CssClass="marginAuto boarderNone"
                        Skin="MetroTouch" OnItemDataBound="SensorRadRotator_ItemDataBound"
                            <div class="product bgpurple" runat="server" id="Product">
                                <div class="productleft" runat="server" id="productleft">
                                <asp:Image ID="StatusImg" runat="server" ImageUrl="~/Images/play-icone-6427-16.png" />
                                <div class="productright">
                                    <asp:Label ID="lblName" runat="server" Style="color: white; float: left; font-weight: bold;"></asp:Label>
                                    <asp:HiddenField ID="hdnSensorId" runat="server" />
                                    <br />
                                    <asp:Label ID="lblStatus" runat="server" Style="color: white; float: left;"></asp:Label>
                <%-- end RadPaneRotator--%>
                <%-- start Radpanebottom--%>
                <telerik:RadPane ID="Radpanebottom" runat="server" Scrolling="none" Height="650">
                <%-- end Radpanebottom--%>
            <%-- End RadsplitterMid--%>
        <%-- End RadpaneMid--%>
    <%-- End  RadSplitterContent--%>


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answered on 30 Aug 2012, 10:48 AM
Hello Annam,

On reviewing your code I have noticed that you are declaring the grid in a Content page. Using master/content page scenario is a more complex case and have some specifications:
     - RadScriptManager should be in the Master page
     - RadAjaxManager also have to be in the master page. Please replace the manager in the content page with RadAjaxManagerProxy as described in this topic:
RadAjax and MasterPage

Furthermore, please note that using RadAjaxPanel simultaneously with RadAjaxManager or UpdatePanel ( or implementing multiple wrapped RadAjaxPanels ) is not a supported scenario and we highly recommend to avoid such implementation. Please either use just the manager to update your controls replacing the RadAjaxPanel with a regular asp:Panel, or use the RadAjaxPanel alone to wrap your page.

I hope this will prove helpful.

All the best,
the Telerik team
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