rad date picker becomes transparent on windows 7 64 bit in IE9

6 posts, 0 answers
  1. Murari
    Murari avatar
    3 posts
    Member since:
    Mar 2012

    Posted 05 Jul 2012 Link to this post

    Hi 
    I am having some issue with rad date picker
    for all the clients it is working fine but on one customer machine windows 7 64 bit german OS on IE 9 (32 bit,64 bit )
    it becomes tranparent ( screen shots attached )

    by changing one property vai developrs Tool it is working fine  ( screen shots attached )
    please see the attched document  and suggest what should i do 

    1. Is there any changes taht can be done on client machine so that it will work
    2.or this can be changed from server code
  3. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 09 Jul 2012 Link to this post

    Hi Murari,

    I reviewed the provided screenshots and we actually do not have such a class in the RadDatePicker control for ASP .Net Ajax. Could you please let me know which version of the controls are you using?
    Also sharing your markup as well as the related code behind will help us further investigate on the issue and provide more to-the-point answer.

    All the best,
    Maria Ilieva
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  5. Ravi
    Ravi avatar
    2 posts
    Member since:
    Jul 2012

    Posted 13 Jul 2012 Link to this post

    On behalf of Murari i am sending the code. Because we have massive lines of code, we are sending only the code related with RadPicker. The problem is user specfic and started as the page and controls get loaded.

     

    <td style="VERTICAL-ALIGN: top; WIDTH: 20%" valign="top" align="left">
        <asp:Label id="lblFrom" runat="server" Font-Bold="False" 
            CssClass="SiteLabels"></asp:Label>                                             
        <radCln:RadDatePicker style="VERTICAL-ALIGN: top" id="dtpReportFromDate" 
        runat="server" Width="55%" AutoPostBack="True" 
        OnSelectedDateChanged="dtpReportFromDate_SelectedDateChanged" Culture="(Default)" 
        EnableTyping="False">
            <Calendar FastNavigationStep="12"></Calendar>
            <ClientEvents OnDateSelected="ValidateReportDate"></ClientEvents>
            <DateInput AutoPostBack="True" ReadOnly="True" Skin=""></DateInput>
        </radCln:RadDatePicker>
    </td>
    <td style="WIDTH: 20%" valign="top" align="left">
        <asp:Label id="lblTo" runat="server" Font-Bold="False" 
        CssClass="SiteLabels"></asp:Label>                                             
        <radCln:RadDatePicker style="VERTICAL-ALIGN: top" id="dtpReportToDate" 
        runat="server" Width="55%" AutoPostBack="True" 
        OnSelectedDateChanged="dtpReportToDate_SelectedDateChanged" Culture="(Default)" 
        EnableTyping="False">
            <Calendar FastNavigationStep="12"></Calendar>
            <ClientEvents OnDateSelected="ValidateReportDate"></ClientEvents>
            <DateInput AutoPostBack="True" ReadOnly="True" Skin=""></DateInput>
        </radCln:RadDatePicker>
    </td>


    protected void Page_Load(object sender, EventArgs e)
    {
      
        dtpReportFromDate.PopupButton.ToolTip = ResourceHandler.GetValue("datePopup", strCulture);
        dtpReportToDate.PopupButton.ToolTip = ResourceHandler.GetValue("datePopup", strCulture);
      
        CultureInfo cCalenderCulture = Common.GetISO8601CalenderCultureInfo(strCulture);
        dtpReportFromDate.Culture = cCalenderCulture;
        dtpReportToDate.Culture = cCalenderCulture;
      
    }
  7. Ravi
    Ravi avatar
    2 posts
    Member since:
    Jul 2012

    Posted 16 Jul 2012 Link to this post

    Version of RadCalander is 2.2.4.0
  8.
  9. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 17 Jul 2012 Link to this post

    Hello Ravi,

    Please note that you are using the old classic RadControls which are no longer supported and are does not tested for newer browser as IE9. Please upgrade your application to the latest official release of RadControls for ASP .Net Ajax and verify if the problem still persists.

    Kind regards,
    Maria Ilieva
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  11. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 17 Jul 2012 Link to this post

    Hello Ravi,

    Please note that you are using the old classic RadControls which are no longer supported and are does not tested for newer browser as IE9. Please upgrade your application to the latest official release of RadControls for ASP .Net Ajax and verify if the problem still persists.

    Kind regards,
    Maria Ilieva
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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