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Quality of text in chart

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SIlvia
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SIlvia asked on 14 Oct 2009, 09:00 AM
Hello,
I have a big problem that I can't solve. The quality of texts used in graphics is not good, since the characters used are not vector and so you can see all the dots. Is there anything I can do to make vector characters ?

Thanks,
Silvia Terzi

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Steve
Telerik team
answered on 14 Oct 2009, 04:15 PM
Hello SIlvia,

Since you talk about vectors, we assume that you're exporting the reports to PDF, is that correct? If so, please review the following blog post elaborating on this matter: "The strange case of Adobe Acrobat" or why do images in Telerik Reports get fuzzy when exported to PDF. You would also be glad to know that we have vector support for PictureBox and Chart item logged into our feature list and would be considered for subsequent version of the product.

Regards,
Steve
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SIlvia
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answered on 14 Oct 2009, 04:25 PM
It Happens to me when I try to upload the report on a reportviewr and when I export report directly to PDF. However I have tried to do what you suggested but does not work, what should I do? Please help me!
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Steve
Telerik team
answered on 15 Oct 2009, 08:09 AM
Hello SIlvia,

What do you mean by "it does not work" - there should be improvement in the image quality for sure. If you provide us with a link to a pdf you have exported, we would look into it on our end and provide more info.

Greetings,
Steve
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SIlvia
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answered on 15 Oct 2009, 08:27 AM
I can not attach the pdf. Where can I send you attached the PDF and the program that produces it?
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Steve
Telerik team
answered on 15 Oct 2009, 04:17 PM
Hi SIlvia,

You can either provide us with a url from which we can download it or if you need to attach it here, open a support ticket and attach it there.

Greetings,
Steve
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SIlvia
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answered on 16 Oct 2009, 06:59 AM
Yes, the ideal thing would be open a support ticket and attach it there,  how can I do? Consider that I still have not purchased the product, I'm still testing to see if it is the right product for me that I need to get good reports.
Regards,
Silvia
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SIlvia
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answered on 16 Oct 2009, 10:02 AM
Ok, I sent you a support ticket, it's number 250945.
Thanks in advance,
Silvia
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Steve
Telerik team
answered on 16 Oct 2009, 12:32 PM
Hi SIlvia,

We've answered your inquiry in the support ticket you've opened.

Sincerely yours,
Steve
the Telerik team

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