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q2 problem

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TabStrip
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sircutbreaker
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sircutbreaker asked on 04 Aug 2008, 02:23 PM
I have a tabstrip that i created in the q1 version... there were like 8 page views in a  multipage attached to it...

inside each pageview, there is a user control that has an ajax panel with 2 regular panels that are visible and not visible depending on certain criteria...

Everything works fine with the q1...

When i switched to the q2.dll - it stopped working.. the first part of the user control displayed fine, but when i activated a panel by the autopostback from changing the index of a radcombobox on the page... you see the contents of that panel for a second.. and then it disappears.

when i downgraded back to the q1 version... it began working normally again.

to see what I am talking about.. http://uconnectit.com

register as a new user.. and then goto "edit" menu...

then click addnew at the bottom of the grid...

start typing in the combobox... "gm" gmail will autocomplete.. tab out of it to select.. and then you will see the username, password, confirm box come up...

if the q2 version is installed... you SEE the username, password, etc.. but then it disappears..

any suggestions?

the solution i have come up with is to remain using the q1 controls for now. :)

thanks

Jeff

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Atanas Korchev
Telerik team
answered on 04 Aug 2008, 03:27 PM
Hi sircutbreaker,

We would need additional information in order to reproduce the problem locally. What do you mean by "activating" a panel? What is a panel in your case? Do you see any JavaScript errors when the panel hides? In what browser does the problem appear?

I tested your web site with FireFox 3.0 and IE7 and everything worked as expected.

Regards,
Albert
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sircutbreaker
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answered on 04 Aug 2008, 07:11 PM
When i say activated a panel.. i mean making it visible..

they are regular panels.. ( <asp:Panel id="pnlPanel" runat="server"></asp:Panel> )

yes, as the application stands now... its working as expected...

I downgraded the controls back to the q1...

but if i were to switch back to the q2... i would have the problem again..

Perhaps I can copy the project to another server and install the q2 version again..

Thanks,

Jeff
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Paul
Telerik team
answered on 05 Aug 2008, 05:44 AM
Hi sircutbreaker,

We are not sure that this kind of issues can be examined online. It will be best if you can open a support ticket and send us a simple running project (incl. your custom skin, CSS, images, DB backup if needed and so on) demonstrating the problem (and step-by-step instructions on doing so). In that way we can reproduce and pinpoint the problems you're facing on our side, understand the logic of your application and provide a solution.

Thanks for your cooperation,
Paul
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Atanas Korchev
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sircutbreaker
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Paul
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