Q1 2009 RadToolTipManager causes problem with RadGrid

[Marian]

Hi to all,

I am using RadToolTipManager for tooltipify all controls on the page:

<telerik:RadToolTipManager ID="RadTM" runat="server" Skin="Office2007"  AutoTooltipify="true" />

I have ajaxified RadGrid on my page, that worked good with Q3 2008 library. Today I moved to Q1 2009 and the same code causes javascript error whenever sorting, expanding, editing or other RadGrid command is invoked
htmlfile: Unspecified error on line 

var

_29=_28.getClientRects();
I can achieve errorless behavior of RadGrid commands by removing of RadToolTipManager from the page. But I do not want to do it.

 

Does anybody know where is the problem?

[Svetlina Anati]

Hello Marian,

I assume what might be causeing this issue, would you please test whether  including the following script fixes the issue:

   <script type="text/javascript">
         Telerik.Web.UI.RadToolTip.prototype._oldAdjustCallout = Telerik.Web.UI.RadToolTip.prototype._adjustCallout;

       Telerik.Web.UI.RadToolTip.prototype._adjustCallout = function()
    {
          if(!this.get_targetControl()) return;
          this._oldAdjustCallout();
    };
        </script>

Greetings,

Svetlina
the Telerik team

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[Marian]

Hello Svetlina,
thank you for your response. I added your script but the same error messages are displayed.

[Tervel]

Hello Marian,

We are not sure what might be causing the problem, so our suggestion is to open a support ticket and send us a simple project that reproduces it. Once we re-produce the issue on our end, we will establish what is causing it and send you back a workaround/solution.

Kind regards,
Tervel
the Telerik team

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