problems in a hosted environment

[mww]

Ive developed a website that makes use of modules and http handlers (for RADUpload, DialogHandlers, etc)

After deploying the site for further testing to the hosting company (Fasthosts.co.uk)  I had a problem which the support department told me was down to my web.config file.  They told me to remove the modules and handlers sections.

These provide a major part of my sites functionality so I cant remove then, is there a way around this.  Heres the part of the web.config file

<system.webServer>
        <validation validateIntegratedModeConfiguration="false"/>
        <modules>
            <remove name="ScriptModule"/>
            <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="RadUploadModule" preCondition="integratedMode" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/>
        </modules>
        <handlers>
            <remove name="WebServiceHandlerFactory-Integrated"/>
            <remove name="ScriptHandlerFactory"/>
            <remove name="ScriptHandlerFactoryAppServices"/>
            <remove name="ScriptResource"/>
            <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource, Telerik.Web.UI"/>
            <add name="Telerik_RadUploadProgressHandler_ashx" verb="*" preCondition="integratedMode" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI"/>
            <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4"/>
            <add name="Telerik_Web_UI_SpellCheckHandler_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4"/>
        </handlers>
    </system.webServer>

im really desparate to sort this out asap as i need to get the site up and running for my client, can anyone help ?

[Atanas Korchev]

Hello mww,

Most probably your hosting company is using Medium trust when deploying customer applications. Unfortunately RadUpload progress monitoring does not work in Medium trust due to implementation constraints. The only workaround possible is to remove the RadUpload http handler and module. The downside is that your end users will not be able to see the progress of the file upload.

The rest of the handlers and modules should work as expected in Medium trust.

Regards,

Albert,

the Telerik team

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