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Problems after Q3

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Derek
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Derek asked on 18 Oct 2012, 05:32 PM
I'm relatively new to Telerik, under a year, and everything has been going great so far, up until I installed Q3 yesterday - that's when the blank hit the fan!

My VS2010 did not crash like others reported, however, the minute I launched my website I had crash after crash dealing with my Master page - not 10 minutes before, under Q2, it worked perfectly!

I opened a ticket, sent the error info and other info to get to the bottom of it.

Then I decided to go back to Q2 so I uninstalled all Teleriks, got Q2 and installed it and thank heavens, when I launch my website, it does not crash and that's good.

But then I found this odd ball problem, if you look at the before and after attached jpgs you'll see when I call RadAlert() all of the RadTextboxes lose their style! After clicking OK on the RadAlert, you have to hover the mouse over each textbox to revert it back to the before jpg.

I need help with this problem (and this is while running Q2!). All of the other updates went really well too!

Thanks in advance!

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Ivan Zhekov
Telerik team
answered on 19 Oct 2012, 09:58 AM
Hi, Derek.

That is a known issue of the RadTextBox and the RadFormDecorator when used with update panel.

That exact bug will manifest in all instances where RadTextBox is used, namely the various date / time pickers, as well as dialogs using them.

As a possible solution, you could disable the RadFormDecorator, if possible, or narrow down the decorated controls, again if possible.

Regards,
Ivan Zhekov
the Telerik team
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Derek
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answered on 19 Oct 2012, 11:03 AM
Hi Ivan,

Thank you for getting back to me. Are you certain of this known issue? I ask because this only began when I installed Q3 and not before. Is it a known issue for Q3?

I was under the assumption that FormDecorator did not touch RadTextboxes. How can I resolve this by narrowing it down?

I also discovered that this is only occuring within an Ajaxpanel during the postback (meaning, if I remove the Ajaxpanel the corners remain the same). I have also set up a support instance for this issue.

Kind regards,
Derek
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Marin Bratanov
Telerik team
answered on 19 Oct 2012, 12:21 PM
Hello Derek,

I have answered your support ticket on the matter, yet I am posting the information here as well.

The problem is in the RadFormDecorator control and we have just found it ourselves. It manifests after an AJAX request (so it does not matter whether a RadAjaxPanel or ASP UpdatePanel is used). Thus, an option is to remove the RadFormDecorator form the page for the time being. Another option is to avoid partial postbacks (i.e. remove RadAjaxPanels, ASP UpdatePanels, RadAjaxManager, RadAjaxManagerProxy instances).

All the best,
Marin Bratanov
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Derek
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answered on 19 Oct 2012, 12:32 PM
Hi Marin,

Thank you for letting me know. Have a good weekend.

Kind regards,
Derek
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Ivan Zhekov
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Derek
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Marin Bratanov
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