problem with timeout of rad AJAX panel

8 posts, 0 answers
  1. Deepshikha
    Deepshikha avatar
    4 posts
    Member since:
    Feb 2009

    Posted 02 Feb 2009 Link to this post

    Hi ,
    I have an application that uses rad AJAX panel. Our code gives call to the service layer to perform some operation and the result is displayed on the rad AJAX panel. Now if the service layer takes a longer time to respond, the rad AJAX panel times out and what we get is just a blank screen. Nothing happens on the screen. It seems that the request - response interface breaks.

    Is there a way by which we can set the timeout property of rad AJAX panel like we can set RequestTimeout for updatePanel ?

    Please help.. Its really urgent
  2. Princy
    Princy avatar
    17421 posts
    Member since:
    Mar 2007

    Posted 04 Feb 2009 Link to this post

    Hi Deepshikha,

    Here is a nice forum post regarding this functionality:
     http://www.telerik.com/community/forums/thread/b311D-ttkba.aspx

    -Princy.
  3. Deepshikha
    Deepshikha avatar
    4 posts
    Member since:
    Feb 2009

    Posted 04 Feb 2009 Link to this post

    Hi Princy,
    Thanks for your reply.
    But the thread that you have provided provides a way as to how we capture the connection timeout error.

    What I am actually looking forward is , is there a way I can set the timeout period, like we do for session ?

    Thanks
    Deepshikha
  4. Olo
    Olo avatar
    28 posts
    Member since:
    Nov 2008

    Posted 10 Mar 2009 Link to this post

    I have the same problem. The link doesn't work.
    How to fix this?

  5. Katia
    Katia avatar
    5 posts
    Member since:
    Mar 2008

    Posted 27 Apr 2009 Link to this post

    I'm looking for the answer too.  Currently the solution is not to use the AJAX panel.
  6. Sebastian
    Admin
    Sebastian avatar
    9934 posts

    Posted 28 Apr 2009 Link to this post

    Hello guys,

    Since the RadAjaxPanel extends the standard MS UpdatePanel, have you considered setting the AsyncPostBackTimeout property of the asp ScriptManager instance to define the timeout period or the ScriptTimeout property of the HttpServerUtility object? Reviwe the following ASP.NET forum threads which elaborate on this subject:

    http://forums.asp.net/p/1040605/1448071.aspx
    http://forums.asp.net/t/1366414.aspx

    This should be sufficient for RadAjaxManager as well since it dynamically injects MS UpdatePanels around the updated controls "behind the scenes".

    Best regards,
    Sebastian
    the Telerik team

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  7. Kurniadi
    Kurniadi avatar
    22 posts
    Member since:
    Jan 2006

    Posted 11 Jun 2010 Link to this post

    Hi,

    I need to set timeout for RadAjaxManager. You suggested to use ScriptManager timeout property to do this.
    Are you refering to telerik's ScriptManager or ASP.NET (Atlas) ScriptManager?
  8. Sebastian
    Admin
    Sebastian avatar
    9934 posts

    Posted 14 Jun 2010 Link to this post

    Hi Kurniadi,

    There should be no difference whether you use regular MS ScriptManager or RadScriptManager to achieve your goal.

    Best regards,
    Sebastian
    the Telerik team

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