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Problem with Telerik Chart in IE8 not in IE7

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Chart (Obsolete)
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Christopher Svensson
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Christopher Svensson asked on 25 May 2010, 11:48 AM
Hi!

I am website developer and now I have a problem with a website for my company.

We har using Version 2009.1.402.35 of telerik
Server that hosting our site is Microsoft Windows 2003 XP Server version.

The problem is

Our site working great in IE7 but in IE8 it doesn't.

I get Error in Chart when the page loads. 
Error is: Error loading RadChart image. Show Stack Trace.?

And a second error: is the Export to Excel function that export from RadGrid?

Databind function to radgrid works first time when you load a page that has radgrid but if I try to reoder columns it doesn't?

I hope you can solve my problems

Best Regards

Christopher


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Ves
Telerik team
answered on 27 May 2010, 09:19 AM
Hello Christopher,

The chart -- usually, this error is triggered by incorrect http handler registration or in web-farm scenarios, when the page is served by one machine and the chart image by another one. Implementing sticky session, state server or sql server session state would fix this issue. However, all this has nothing to do with the browser, so I am a bit puzzled by this.In order to investigate can you tell us what is the HTTP server response for the request sent to the HTTP handler? Or is it possible to provide us with a live link where the issue is observed?


Sincerely,
Ves
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Christopher Svensson
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answered on 28 May 2010, 01:07 PM
Hello Sincerely!

Because we have sensitive information I can't send you your account information to log on to our website.

Do you have an email?

So I can send you logon information.

Send it to 
christopher.svensson at ateaspintop.com

Best Regards

Christopher
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Christopher Svensson
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answered on 31 May 2010, 04:20 PM
Hi!

This is only for the Chart problem. My other problems can you read here under RadGrid Forum.

I have solved my own problem with RadChart.
The solution is as follows:
On RadGrid there is a property UseSession.

First Property
set UseSession = false.

Second property that has to be changed is TempImageFolder.
Set the path to this folder.Folder name can be what ever you like.
TempImageFolder must be in you ASP.NET Website application location.
Then you need to set permissions for ASPNET account on the folder. ASPNET account must have writable permission.
I have set it to Full Permission.

Now it work in IE8 and IE7.

I hope this post will help others that can have a similar problem out there.

Best Regards

Christopher Svensson
System Developer
ateaspintop.com
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Ves
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Christopher Svensson
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